Travis Credit Union receives mixed reviews from its members. Some customers express frustration with the inability to reach the institution by phone and dissatisfaction with interest rates on CDs, highlighting a significant drop from 4.5% to 0.09%, along with a costly penalty for early withdrawal. Despite these issues, many praise specific staff members for their exceptional service. Pam Toomey is noted for her trustworthy assistance with banking needs, while Taraneh Mohseni is recognized for her helpfulness and dedication in managing auto loans. Additionally, a member shares a positive experience with an employee named James, who provided friendly and efficient service when helping with a debit card issue on a Saturday. Overall, while there are concerns regarding communication and rates, the service provided by individual employees leaves a favorable impression on many customers.
Never long lines. Very courteous and helpful service.
April 2026
You can not walkin to talk has to make appointment But staff is friendly.
August 2024
I LOVE MY TRAVIS CU!! I've been with them since late 2017, & I've always been Happy, Satisfied & would never think to take my buisness elsewhere. I love Rose & all the tellers!! Security is always so welcoming & alert!
