This U.S. Bank Branch is noted for its convenient location inside a grocery store and close proximity. The staff is described as friendly, patient, understanding, and providing great customer service and great service. Specific employees showed compassion, acted immediately on issues like fraud, and kept customers updated. The ATM is fast and convenient, though it may charge a fee for non-customers. The experience suggests that having your stuff in order helps ensure positive interactions with the helpful staff.
I had a couple of different things to do at this branch and it got done fairly quickly with ease. I appreciate the courtesy and professionalism displayed by everyone I encountered here, and as a bonus I did a little shopping inside Raley's too. 🍏
February 2024
I just used the ATM. It's convenient because it's inside a grocery store. They do charge a fee if you aren't a customer of their bank but my credit union always gives me back any fees I am charged when I use ATMs that aren't my branch. It's a fast machine.
July 2023
Great company I was helped by Marilyn she was extremely patient, and helped me immediately I recommend this company to anyone looking for understanding and great customer service
