Chase Bank in Aptos is highly regarded for its excellent customer service. Reviewers consistently praise the staff for their professionalism, patience, and friendliness. Anetta is noted for her helpfulness in navigating mobile banking, while Gianna is described as calm and welcoming, making customers feel at ease. Richard stands out for going above and beyond to assist customers, especially with issues like account holds. The branch is recognized for its quick responses, as one customer noted the promptness in answering calls compared to other branches. Overall, Chase in Aptos offers simple, low-cost banking products and is recommended for anyone seeking a supportive banking experience.
I always like seeing Janet. All the tellers are great.
August 2024
Richard was very helpful, professional and very nice. He took time to help my daughter and me. He spent time to make calls to resolve my problem with stolen credit cards. thank you Richard.
May 2024
Anetta was so professional, patient and friendly. She helped me to navigate connecting my mobile app with other services. Our appointment was helpful and all my questions got answers. Thank you Annetta!
