I have sent 6 emails over the course of 3 weeks to both the sales team and the info team as well as separate messages on Facebook and Instagram about my order with no response from any of them. The issue regarding the order is currently still outstanding and so I am out $200. Extremely poor customer service.
June 2021
I have been desperately trying to get in touch with them for a week to return a pair of shoes and there has been no response. I have left several voice mails and sent an email but still no reply. I am so disappointed because they have beautiful shoes!
December 2020
Received the most beautiful pair of shoes for Christmas! I love Klub Nico, you will not be disappointed! I have never received so many compliments on my shoes. ( I’m a shoe girl for life
