Cathay Bank is known for its prompt and personalized customer service, consistently exceeding expectations. The online banking platform is easy to use, offering quick and secure access. Customers appreciate the clean environment and friendly staff, who provide detailed and courteous assistance. Many have trusted Cathay Bank for years, especially for international transactions, and find it to be their first choice for banking needs. New account representatives are patient and helpful, ensuring a positive experience for customers opening new accounts. Even those new to the bank, after transferring from other institutions, find the branch welcoming and supportive, with staff ready to answer questions about foreign currency and banking services. Overall, Cathay Bank’s branch provides a reliable, friendly, and efficient banking experience.
The bank consistently exceeds our expectations with their prompt and personalized customer service.Their online banking platform is a breeze to use, providing quick and secure access!
April 2024
Great store for Cathy bank, if you are looking to do any service for Cathy bank this is an great place to come by, clean place and nice service
March 2023
I have been banking with this Cathay Bank branch (formerly Far East National Bank) since December 2008. The branch team consistently provided 5 Star services. For all my international business transactions, Cathay Bank is my first and only choice. Thank you!