The Charles Schwab Corporation provides a full range of brokerage, banking, and financial advisory services. Its broker-dealer subsidiary, Charles Schwab & Co., Inc., offers investment services and products, including Schwab brokerage accounts. The banking subsidiary, Charles Schwab Bank, provides deposit and lending services and products.
Customers praise the company's impeccable customer service, knowledgeable and helpful staff, and smart, easy-to-use banking and investing products. Employees like Mr. Kevin, Mr. Andy Chang, and Mr. Andrew Chen are highlighted for their patience, professionalism, and dedication in assisting clients. The Arcadia branch, in particular, is noted for its top-notch customer service. While the office may have challenging parking, the overall experience with Charles Schwab is described as a great one by satisfied clients.
Stephen Law was really helpful, patient and offered resources to resolve my issue. I am grateful for his help.
May 2026
My account representative, Robert Chen is always helpful with any questions I may have.
November 2025
The service that I received was excellent, the ladies at the front desk were very attentive and patient. I would come back again & again, my mission was accomplished every time!
