Quest Diagnostics is a well-known provider of medical testing services. The company offers a range of services, including COVID-19 antibody testing, routine lab tests, pediatric specialty tests, glucose tolerance tests, and Blueprint for Wellness programs. The company has a convenient location on the corner of Duarte and Lovell Ave, and patients can visit the website to schedule appointments and get tips for preparing for their tests. The facility features a range of services, including blood and urine testing. While some patients have reported longer wait times and a preference for more human interaction, the majority of reviews praise the company's efficiency, helpful staff, and reasonable costs. Patients who make appointments in advance generally have a positive experience, with quick and painless tests. However, some customers have found the online appointment scheduling system to be challenging, particularly for older patients. The company's transition to more electronic systems has been met with mixed reviews, with some customers preferring the personal touch of the previous front desk. Overall, Quest Diagnostics appears to be a reliable and convenient provider of medical testing services, though the company may need to address concerns about wait times and the accessibility of its online systems to maintain a high level of customer satisfaction.
Auto check is easy and efficient. Walk in service is speedy. Technician was expert.
June 2024
I didn’t have an appointment and the lab was going to be closing in 45 minutes but thought I’d take a chance. Techs were extremely polite and I only waited 10 minutes
May 2024
Professional, courteous, convenient & fast servise.
