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“I needed urgent care and found this place after hours. There been a lot of bad reviews but my experience was top notch as the attending physician addressed my child's needs and prescribed accordingly. Wait was minimal and facility is clean and modern. I'd use them again if my kid had an issue.”
“I went to the El Monte CA location on Tellstar. This locatin is open on Saturdays . Perfect for me because I work on Saturdays mornings. Was seen within 5 minutes of being there. Very nice.”
“My son went to the hospital for emergency treatment because of an eye problem. Although we did not get a correct diagnosis, Ms. Liu Minfu provided us with full help throughout the consultation process, which made our consultation process smooth. Thank you for her Chinese support.”
“I forgot the young lady's name but she was in room #4. She was friendly, warm, professional. I showed her where it's easiest to draw blood from me. She listened and got it first time. Was super gentle. Didnt feel a thing. Didn't leave a bruise. I was in and out in under 10 minutes. I hope I get her every time!!”
“In line at 6:10am I was 3rd with no appointment. They opened at 630 and I am out by 6:50am. Felt like a simple process oh and they are all nice with good attitudes . No rude workers . Thanks staff”
“When you need lab work done ASAP, this location is the place to go! I was trying to make an appointment for routine blood testing. There were no appts for 1 1/2 weeks! I decided to take a chance and just walk in. When I arrived at 7:30am when it opened, I had 4 people in line in front of me and it happened that all the machines to check in were down!! The staff was very professional and handled the paperwork manually. I only had to wait a few minutes before I was called back. The technician, Angel, that drew my blood was very efficient and friendly. He explained there use to be another lab open in San Gabriel but since it has closed, they are even busier! He had a very nice personality! He did not even hurt when he inserted the needle! I have had other technicians that really hurt!! I was able to get out of there within 45 minutes without an appt. I was so relieved to have my blood work done before my doctor appointment in a couple weeks! Thank you again Angel!! You did a great job!”
“This Sub Lab--I had a very positive experience. All the staff greeted me and explained the entire process. People that keep complaining about this place but they keep coming back.
Management is to blame for this place to be understaffed and staff being over worked to the maximum. Staff is pushing to the limit like a machine and patients don't see this. The two female Phlebotomists are very experienced and one poke does the job. Before this place is even open there is usually a long line of people waiting.
They are receiving over 150 clients per day; a tall order, comparing to other Sun Lab locations.
This place is closed for lunch from 12:00 pm to 1:00 pm - so please be considerate and come early and so that they can rest and refuel.”
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“I might be only twelve years of age and never got needles in my knees for Stem Cells but I come to this place almost everyday and everytime I come past the lobby and I see all their employee's working - I can tell they're working really hard. Everyone is at work for about 8 hours a day and another 4 hours at home. I never stop hearing the phone ringer go off! It's none stop. - This is also a multi-language business which is awesome! I sometimes help my mom with very small things like : cleaning up the offices or writing down her agenda on the whiteboard. I'm very limited right now for doing this stuff because I am currently doing many sports. - but so far... this place saves lives and will continue its great works. Thanks for letting me say my opinion.”