Wells Fargo Bank receives mixed reviews regarding its service and location. Several customers highlight positive experiences with specific, professional, and knowledgeable staff members who provide excellent, personable customer service. The bank is noted for having a big space and great, ample parking, which makes visits convenient. However, other reviews point out significant drawbacks. There is often a wait inside despite few customers, with many banker desks but limited staff actually working. The bank's procedures are described as archaic and retro, causing simple transactions to take much longer than anticipated due to multiple authorizations. Privacy is also a concern, as a lack of booths means conversations can be overheard in the lobby. The location may not be convenient for all, requiring some customers to go to a branch in a different town.
My bank since 1996, very professional, always willing to help our pico Rivera community
May 2023
Great parking lot, great vibes for skating really chill people love it! Thumbs up
January 2023
Great parking! I went on a Wednesday and it's mostly businesses so it was really fast going in and out. Also on of the tellers here is Thai and my family and I are Thai so this works well when bringing my parents!