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August 2023 by Vinnie Botton
Great shop with excellent customer service. The bike mechanic was super helpful and knowledgeable and the sales staff were really warm and friendly. If I wasn’t just passing through town I’d shop there again in a heartbeat!!
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August 2023 by Amanda K
Bizarre and unnerving customer service from one sales rep, concerning levels of disrespect disguised as humor. Super uncomfortable. Good products, good customer service, and great repair team otherwise.
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August 2023 by Joe Lance
Great service, fixed the hydraulic brakes on my new ebike that I ordered online within a day
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July 2023 by Adam W.
This place is what a bike/ adventure store should be. I was in from out of town and stopped in with my family. We are all bike nerds! the staff was incredibly knowledgeable and helpful, even enthusiastically fully setting up a bike for my son to try, knowing we weren't going to buy it. They had some killer deals too! I wound up leaving with a couple pairs of shoes, and a smile on my face. I only signed up for yelp to leave a negative review after a very disappointing experience in an other bike store. I'm stoked that stores like Adventures Edge still exist. I'd highly recommend them to anyone.
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June 2023 by Maya Hughes
i could live without the condescending digs from the worker. will be returning merchandise.
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June 2023 by Eli Kallison
Jeff and his team at adventure's edge are excellent. I bought an ebike from them, and let me tell you: you really do get what you pay for. This is the best vehicle I have ever owned, and the bike department is the most knowledgeable I have encountered. Their competence is second to none in terms of general and specific bike knowledge, diagnosis and efficient repair of bike problems, and most of all in excellent customer service.
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June 2023 by Brett Stacy
They have everything you could possibly need for the outdoors and genuinely friendly staff to help you find it.
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March 2023 by Tye M.
Tire went flat. Paid a whopping 25$ to replace the previous tube with what I assume to be some cheap pieces of garbage because that "fixed" tire went flat again in 6 days. I go get the tube replaced again, for another 25$, but hey at least I can ride my bike again right? Apparently, in that 25$ contract, they forgot to tell me that my money would be better spent on a brick and a facemask, because it went flat within 6 hours. So for a 50$ weekly charge, I can rent my own bicycle from them. What a great deal. Not to mention, all the rest of their equipment is overpriced. You'd be better off checking your own garbage bin for tube replacements than this place. In fact, I would have had a much better week if I had just burned the 50$ that I paid them for what amounts to absolutely nothing in return. For 50$ you'd think they'd use carbon fiber, but I can only assume they're using their own moral fiber to repair my tire, no wonder the tube tore again after 50$ was spent on it. Don't go here if you value your sanity.
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September 2022 by Google User
Great place. Fixed my bike for free since it was a "minor adjustment". In and out really fast. While I was they also helped me pick out a decent but affordable helmet.
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August 2022 by Kim Ryan
Customer service is fabulous! Clerks took the time to explain equipment necessary to safely transport my canoe. Im happy with my purchases and confident that I can enjoy adventure in safety. I recommend!
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August 2022 by Emily B
Amazing service from our guy Ian! We cruised through on a road trip looking to upgrade our camping sleeping setup. He gave us the real deal on our options. We’ve slept on our Exped mat for two nights now and we don’t know how we camped before without it! The whole store is like a little outdoor gear wonderland and the vibes were immaculate, thanks to Ian ? Awesome stop in Arcata if you’re going up or down the coast.
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June 2022 by Petr J.
I wanted to purchase Specialized Rockhopper bicycle, met whole team in bike shop, great people, great customer service, thank you.
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May 2022 by Melinda Swank
Spectacular service! We needed a bike rack for 2 new e-bikes that would fit our pickup, travel trailer and Jeep. Chris was knowledgeable, patient and thorough in guiding us thru our options. Morgan did a great job assembling and demonstrating. Even when a technical snag threatened to derail the deal, it was overcome and we walked out with a great new Thule rack and a total appreciation for the professionalism and knowledge we have available right here at home with Adventures Edge. Thank you!!
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May 2022 by Matt Levesque
You probably don't know how good you have it. Lived in Arcata and this was my bike shop. I did try to "share the love" a bit and support other bike shops--but, these guys were where I went when I really needed something.Long story short, I moved away about 7 years ago. Currently live in Sacramento area. Have a problem with my bike (missing chain ring bolts) that are special SRAM parts. Visited two bike shops who have been helpful in the past--Nope, don't have em. Called three other shops--Nope, don't have em. One shop told me they wouldn't be available to order until June. The other said they could "probably have them for me in July!"Called Adventure"s Edge--"oh yeah, we have those, but can't ship them until Monday. Hmm, I guess I'll have to wait two days then. . .Thanks AE!Did I mention I moved away SEVEN YEARS AGO? And I had to spend an extra two minutes on the phone to get my address updated in their system. My advice? Go here first!
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May 2022 by Erik Wightman
Nice selection of gear, it’s really packed in that every nook of the store. Reasonably priced for expensive gear. Friendly staff
