I tried multiple times to call Chase about a credit card issue and had no success. I went into this branch and Diana Alcantar was incredibly helpful and solved the issue right away!
November 2022
Great helpful staff. Located inside the Jacoby Storehouse. Nice woodwork in the bank.
November 2018
I can't speak for past service, however, I've been a customer of the Arcata branch for over a year now. I often use the tellers to help me with my transactions. I find them to be very helpful, friendly, and competent. This branch of Chase is appreciated! Thank you!