November 2023
Generator only lasted 900 hours and they refused to cover it under warranty.These machines are built to fail after about 1000 hours and service techs will find a reason to void warranty.Customer service was rude and condescending.Buy a Honda much better more fuel efficient and easier to repair.
February 2020
I can't say enough about the great customer service we have received from Cummins. Our phone calls have been returned very timely, any service for our home generator was preformed quickly & professionally. There is no question about doing business with Cummins. It does not get any better.
September 2018
Took us in and helped us out for the amount of time we had, very nice people. Good advice for the future also.