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November 2023
Generator only lasted 900 hours and they refused to cover it under warranty.These machines are built to fail after about 1000 hours and service techs will find a reason to void warranty.Customer service was rude and condescending.Buy a Honda much better more fuel efficient and easier to repair.
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February 2020
I can't say enough about the great customer service we have received from Cummins. Our phone calls have been returned very timely, any service for our home generator was preformed quickly & professionally. There is no question about doing business with Cummins. It does not get any better.
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September 2018
Took us in and helped us out for the amount of time we had, very nice people. Good advice for the future also.