Big Wheel Bicycles is a friendly and helpful local bike shop known for its excellent customer service. The staff, including Kendall and Duane, are welcoming, knowledgeable, and eager to assist with all bike needs. Customers appreciate how the shop goes above and beyond, often staying open past closing time to ensure customers are taken care of, with one owner even delivering a bike to a customer's home after hours. The shop offers timely repairs and high-quality assembly, making sure bikes are ready to ride. They are also adept at sourcing hard-to-find parts, providing detailed assistance over the phone, and shipping parts directly to customers far from the store. The atmosphere is fun and engaging, with conversations about bikes, BMX, and current events. Customers feel valued and enjoy the personalized service, which has contributed to the shop’s long-standing reputation of over 50 years. Overall, Big Wheel Bicycles combines expert service with a friendly environment, making it a trusted choice for bike repairs, sales, and parts. Whether visiting in person or calling for assistance, customers consistently report positive experiences and high satisfaction with the team’s helpfulness and dedication.
Really good service today on Christmas Eve. I put my son bike together and it was missing a piece. The guy in there really helped me out. He knew exactly what piece I needed. He definitely saved Christmas! Thank you so much.
December 2025
If you're looking for BMX parts/bikes you know how difficult they are to find. Big Wheel has the largest selection in stock anywhere near the SGV. The owner is hands on, and the mechanic knows bikes inside out. Would recommend to anyone
January 2025
Great customer service.. Owner stayed open later on a holiday to help fix my bike.. highly recommended. Fast and clean service. Don’t try another bike shop this is the spot
