Big Wheel Bicycles is a friendly and helpful local bike shop known for its excellent customer service. The staff, including Kendall and Duane, are welcoming, knowledgeable, and eager to assist with all bike needs. Customers appreciate how the shop goes above and beyond, often staying open past closing time to ensure customers are taken care of, with one owner even delivering a bike to a customer's home after hours. The shop offers timely repairs and high-quality assembly, making sure bikes are ready to ride. They are also adept at sourcing hard-to-find parts, providing detailed assistance over the phone, and shipping parts directly to customers far from the store. The atmosphere is fun and engaging, with conversations about bikes, BMX, and current events. Customers feel valued and enjoy the personalized service, which has contributed to the shop’s long-standing reputation of over 50 years. Overall, Big Wheel Bicycles combines expert service with a friendly environment, making it a trusted choice for bike repairs, sales, and parts. Whether visiting in person or calling for assistance, customers consistently report positive experiences and high satisfaction with the team’s helpfulness and dedication.
Always a pleasure to go to this bike shop ! I live in the Marvista Santa Monica area , i've known Kendall for quite some time ! Takes pride in his work , I Bought a 32inch Colossal Ripper Today , I drive this far because of quality and fantastic customer service !
August 2026
Super fast service on my bike! I dropped it off Sunday at noon, and he texted me just an hour later saying it was all set.
July 2026
Fixed my problem ASAP for a very low price. Owner picked up the phone as I rang it and got to work! Would come again.
