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“Went there for passport application. Was called in a few minutes before our scheduled time. Ryan was clear with his communication and efficient--he took the photograph soon after he photographed the customer before us--and then we waited in the lobby for our turn. We were done with our submission in 9 minutes. Of course, it helped that we had carried photocopies of the documents required, so he didn't have to spend time on that. Overall, great experience. This is the 3rd post office I have tried for passport services in the last 12 years. This is where I'll go in the future.”
“The guys who work here, especially Joe, make the experience so great. Super friendly and helpful always. Will go out of their way to make sure you get what you need.”
“I had some mail get lost in the sauce and Scott helped me out. Dude called me back twice to help confirm that the post office is looking for the package and dude is really out here trying his best help. Thank you Scott”
“Best service I’ve ever experienced at a USPS. Just keep in mind their hours and that they close for a lunch break from 1-2. I’ve never experienced a long line and the clerk is always super friendly and personable. They also scan packages unlike some other USPS locations for accurate and faster tracking.”
“Shout out to Michael at this location! I had about 150 wedding invites to send and really wanted them hand canceled to preserve the look of the envelope when it reaches our guests, and he was more than happy to hand cancel them for me. I was nervous this would be a huge ask, but he was so friendly. I’m so grateful! Definitely will be back.”
“Quick in and out. Customer service was friendly and informative. She provided me with different shipping options that would be more cost effective rather than trying to upsell something I didn't need. How about that!”
“Francine’s review below me captured the essence of why I’m writing this 5-star review. The lady working here is phenomenal and just exudes such great energy! So much so that she’s got me writing a review for USPS lol
Her kindness, warmth and just overall helpfulness was the best experience we’ve had and it truly made our day, so thank you.”
“The gentleman who helped us, Noel, was kind, understanding, and very accommodating of our needs and questions about our passport applications. He guided us throughout the process and explained everything! It was such a smooth process. Thank you Noel!”
“Good service. Kris helped us out as walk-ins for passports (we got lucky the office was not busy). He was courteous, walked us through the process and took our picture. We were done in a few minutes.
This office was clean and looked cared after. It was worth driving a few minutes out from Downey. If you need to do a passport walk in or schedule soon, go to this office they do walk-ins M-F, Downey does them only Thursdays. When I looked at the website this office had opened appointments with in 3 business days but Downey office was like 2 weeks out.”
“We do renew passport for 3 ..Good customer service..all the worker very nice and helpful ! The other post office in Huntington beach .they so rude ,I have to cancelled appointments and go here !”
“Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of building. Once inside, although it has a smaller footprint it offers all the services.
Very convenient and these particular postal workers are genuinely nice and reliable!
Assuredly cheaper than those other large commercial shippers too.”
“Running errands, stopped to drop off a pkg for an ebay sale, they don't have a self serve where you can scan and email a receipt to yourself. I was lucky there was one person that was. In front of me shipping out something.”
“The staff was so friendly, helpful, and patient… The Postmaster introduced herself to me… I feel great service starts at the top… Now I understand why the staff was so wonderful… Thank you again…”
“Team here is always amazing. They move fast and are always knowledgeable and helpful.
Special shoutout to Gloria for keeping the line moving even with dealing with difficult people.
Would recommend this location.”
“Today, 11/19/2025; I really appreciated Jonathan for his cool, calm, and collective personality!! He was so helpful and patient with me. I had no idea where to start and he calmly guided and helped me out even tho, I did had a lil attitude. Thankyouu Jonathan!”
“Great experience! The customer service was friendly, patient, and professional. They were very helpful and made the process smooth and stress free. Really appreciated the kindness and professionalism.”
“I had a positive experience replacing my lost passport. The woman completing the process for me was so kind and polite.
As a walk-in, without an appointment, I appreciate the patience of the USPS employee. She does require support with the queue as there are many walk-ins plus those with an appointment.
I’ve giving a five star as the individual helping me was amazing, she made me laugh and all - made me feel as if I wasn’t at the USPS office.”
“The USPS at 10440 Beach Blvd, Stanton, CA 90680 deserves a solid 5 stars! The place is always clean, and the staff are very helpful and professional. This is where we processed our baby’s passport, and the whole experience was smooth and efficient. Highly recommended for excellent service and organization!”
“I ship items almost every day, and I can say the employees at this location are wonderful, not just to me, I see them everyday helping other customers whit patience and good vibes.”
“Yes, they do close for lunch from 12:30-1:30 and yes, that should be posted on this page in big block letters! People should be aware that this is a small local branch in Old Town, so yes, there is typically only one person at the counter (occasionally a worker in back). There’s a big main branch less than two miles up Seal Beach Blvd if you’re worried about lines during the holidays (or you’re like, driving). Otherwise for those of us who are just walking over to mail a package, access a box, or send something certified mail, this place is friendly, helpful, quick, and super convenient.”
“⭐️⭐️⭐️⭐️⭐️
The USPS Signal Hill office at 2371 Grand Avenue, Long Beach, CA 90809 is outstanding in every aspect. From professionalism to efficiency, this location sets the standard for excellent service.
I was helped by Kyra and Yesenia, and I cannot say enough about how phenomenal these two women are. They provided service with patience, knowledge, and genuine care, making the entire process smooth and stress-free. Their positive energy and commitment to helping customers truly shine.
Kyra and Yesenia represent USPS with excellence, and I left with complete confidence and appreciation for their work. This is by far one of the best USPS experiences I’ve ever had — a true five-star team and location!”
“I don’t know why this location doesn’t have great reviews I went in for my passport… And I was assisted immediately by Alina. She was so kind ..so awesome and I was literally out of there in like 20 minutes… It was my first time for the passport process and she made it so smooth. Definitely recommend this place for anything and everything post related.!!”
“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”
“went there two times at 12:45ish. the first time was no problem, the second time the employee was on an hour long lunch break so I had to go to another post office. not sure if this happens frequently but you may need to call to see if anyone is there during lunch time.”
“My go too post office because I live locally. Lines are not bad, if there is one at all. All of the clerks are super nice, friendly, and most importantly, helpful. Thank you always for the service. Peace”
“I needed something faxed urgently today and Sergio provided great customer service. He made sure my fax went through and sent me an email with a confirmation. I will be surely going back for other services.”
“Me gusta esta pequeño pero ,muy amables muy eficientes las chicas, yo boy en la tarde cuando salgo de mi trabajo nunca hay gente muy rápido el servicio y con buena atención sobretodo uno de los pocos correos que tienen muy buena manera de tratar a los clientes por que la mayoría de correos tienen un personal muy pésimo hablado de carácter.”
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“It's our local post office. They often have the outdoor mailboxes locked up so you have to go inside and drop your mail, but your Priority Mail Packages can we dropped in the big box inside the foyer. But if they are closed and the doors are locked you're not getting any mail in the system that day”