United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service location at 2371 Grand Avenue offers walk-in passport services and is a large office space. Reviews of this branch are mixed. Many customers report positive experiences, describing the environment as welcoming, professional, and well-organized. Several visitors note that the staff is friendly, helpful, knowledgeable, courteous, and genuinely caring, creating smooth and stress-free interactions. The service is described as exemplary, efficient, and exceptional. However, other reviews highlight significant problems. Some customers report inconsistent service from delivery personnel, including packages being handled roughly. At the passport service counter, a staff member was described as rude and nasty toward the end of the walk-in hours, which left a negative impression. Criticisms of the office include that it is understaffed, with a need for more clerks at the front desk and cashier. Some note that walk-in customers are often unprepared, which slows down service for everyone.

1. Long Beach, California