“My samsung note 20 ultra phone's screen became unresponsive all of a sudden. I love my phone and will not change it for the world. So i took it to another phone repair shop (no names) and they told me i would need a new mother board. They said my phone was outdated and they might not be able to find the parts to repair it. I was devastated. I got home and sadly put my phone in my desk drawer. After 4 months i heard about SDS phone repair. So i decided to take my phone in hoping they could help me. I explained the issue to the gentleman at the counter and he told me to leave it. I asked him if it could be fixed. He told me it was just the screen to leave it and come back in 2 days since he had to order the part. 2 days later i showed up. He handed me my phone. When i saw it was working perfectly i felt like hugging that stranger. He charged me $300 wich i gladly payed. He gave me a phone case at no charge. All this happened about 3 years ago. My phone is still going strong and i still havent found a better one to replace it with. Thank goodness for this shop!”
“Over all great experience my sales associate was very corteous knowledgeable and explained my new phone and its features also helped me to pick a case and screen n protector as well..Which I feel is a must with such a big investment She did a great job and also transferred all my info and made sure it was done right before I left feeling thankful and excited to use my new phone”
“Lydia was very and she help me activate my phone . She has excellent customer service! Ask for Lydia and she will help you get the phone you want . Lydia help me choose the iphone 17 and I love it. Thank you Lydia your the best!!!”
“I had a really tricky time setting up my new phone because of some strange glitches that weren’t normal. The customer service representative Sonia who helped me out in Atwater went completely out of her way to make sure everything was fixed and working properly. She was so patient, professional, and determined to get it right. We finally got the whole process done successfully, and I am so grateful for the amazing service!”
“They fixed my broken phone in less time it took me to get there and when I picked it up I thought they had given me the wrong phone because my phone looked brand new and worked perfectly . Thank you I would recommend Phones R Us to everyone .”