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“Justin provided excellent customer service. He was quite knowledgeable and resourceful. He very promptly addressed all three reasons for our visit and recommended additional services that generated a significant cost savings for our family. My husband and I were quite impressed with his knowledge base and level of service. It was relieving to work with someone like Justin.”
“Jack listened carefully, took his time, and carefully and clearly explained what I needed. His attention to detail, ability to communicate clearly, and knowledge of devices and Verizon service was excellent. Next time I need to contact Verizon, I am contacting Jack.”
“Derek and Brian are both wonderful. They gave us a great deal and were very patient to answer any questions. They were also able to help us with any problems later. They get the highest rating. Thank you!!”
“Yes I really appreciate Brenda and her help she was very helpful and knowledgeable on how to take care of my problem I really appreciate it Brenda helping me today”
“My Samsung Galaxy S24 phone battery needed replacement. It was ready and replaced on time within 5 hours and at a reasonable cost. I will come here again with any future cell phone issues.”
“Everything you need done is always done with a helpful aditude, and always a friendly smile. Love the staff at this location !
She helped me fully at the last minute of the business day . Didn't request me to come back the next day.”
“I have been a customer with Metro for many years. I've gone to several Metro stores. The only excellent service I've received has been at the Metro Store on Olive Street in Merced. Tony has always goes above and beyond to make sure he provided me with excellent service. I was without service yesterday. He took time out to do some research. The Metro employee at the Atwater Store had inserted the sim card in a phone by another phone carrier.
He takes time to make sure the customers are satisfied with the service he provides before leaving the store.
He's the best employee I've seen from Metro that takes a lot of pride in his job.
I would recommend that you have him train some of the other employees at the other Metro Stores..
I received nothing but excellent service.”
“Amazing service at this location. Friendly staff, very knowledgeable, been going here for years and have always been satisfied with my service. They always have deals going on!”
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“It was great. No other customers. Got two new phones. In and out quickly. Sales gals were so friendly and helpful. Best experience for a Verizon store I've ever had!”