Incredible Pets of Auburn is a family-owned business that has been serving the community since 1995. The team is passionate about helping shoppers find the right food and supplies to fit a pet’s needs and a family’s budget, providing expert and trustworthy advice. Their priority is guiding people to the best products for their pets, not the trendiest or most expensive. They offer a unique Picky Eater Guarantee, allowing customers to try new food and exchange it cost-free if it does not work. The customer service is consistently praised as wonderful, with staff described as genuine, helpful, friendly, attentive, compassionate, and super sweet. Many reviews highlight specific helpful guidance, especially for pets with severe food allergies, where the advice led to great results. The self-serve dog wash facility is noted as a great setup, very clean, and with a warm shower for pups, making the process smooth and easy for owners.
I strongly recommend their self-service dog wash. It was fairly priced, clean, and offered a variety of shampoos and conditioners. The staff members were friendly and knowledgeable.
June 2025
Love these guys, super friendly and helpful, been shopping here for 10+ years
June 2025
I've always loved supporting local businesses, i walked in to check it out lookin for cat toys, and treats i was cheerfully greeted by a gal named dallas that was very helpful showing me around the store super sweet. I would just come back for the service!
