Victra in Auburn, CA, is a trusted Verizon Authorized Retailer known for its friendly and knowledgeable staff. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories, along with device protection options. Customers appreciate the genuine and helpful service provided by the team, especially staff members like Milo, who is praised for his professionalism and extensive knowledge. Many reviews highlight the store's ability to make the shopping experience simple and painless, with staff taking time to evaluate individual needs and provide straightforward recommendations. Although there was an initial issue with store hours, recent visits have resulted in positive experiences, including quick service and effective solutions for phone repairs. Overall, the store is recognized for its trustworthy and dedicated approach, making it a preferred choice for Verizon customers in the area.
Caleb was great to work with. Very patient, knowledgeable, efficient and very pleasant. All around great guy
July 2024
Milo took great care to help me upgrade my phone, get best phone trade in, new iPad and Verizon internet. Feel like he wanted to provide excellent customer service and great value. My experience was perfect.
May 2024
I had previously rated this place with one star due to them being out too lunch when I arrived. But that was harsh. And then recently I broke my phone and couldn't get into it and yep, you guessed it, homeboy helped me with all my options to get my ship righted quickly. So we're up to 4 stars now. Not too shabby.....Ehhhhh??
