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February 2024 by Alan Stolmack
Relatively quick experience buying a new phone. Agent was great to deal with personally and very knowledgeable and helpful.
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February 2024 by Steve Burnett
Our service rep, Milo, is a rockstar! I also heard some conversations on others being serviced and they were all professional and unbelievably knowledgeable! Not going to a different store location ever!
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February 2024 by Gail McCafferty
Very helpful & friendly
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January 2024 by Jennifer Jones
David is awesome ?
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January 2024 by Toni Mayo
Milo helped me with everything
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December 2023 by Terry B.
Terrible customer service! Older male rep. in his late 50's was a total sales man with lots of pressure. He was going to short me $100 on my rebate for a new phone. Will never step foot in this store again. Drove 30 minutes to Verizon on Fairway Drive in Roseville for excellent customer service and experience.
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December 2023 by Suzanne McBride
Our Verizon representative was Jacob- he was very kind personable and well versed in everything we needed to know purchasing upgrades and service. I definitely would recommend him if needing information regarding phones and services.
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November 2023 by Jeffrey Roughgarden
Very poor service. Needed help with logging into my account, getting discounts, paying my bill. The store manager just told me to call 611 to speak to a person for support.Came here again today to get new sim cards for two phone I bought from Google directly. Although Verizon will mail them for free per the web, this Authorized Retailer wanted $20 for the two cards. This was after I asked for help transferring the data. That was going to be $100 for the two phones. Lesson do it yourself or go to a Verizon store, not an Authorized Retailer.
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October 2023 by Linda Davidson
Kyle did a great job helping me. I had lots of requests abs questions. I know I can get his help at any time and I really appreciate that.
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October 2023 by Sally Dyck
Our service representative was Kyle and he was well versed in everything I needed to know about my now destroyed phone and it's replacement that came the next day. He was supportive when I was unhappy with what happened to my phone, completely my fault, and help me to resolve the problem and get a new phone quickly.
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August 2023 by Annette Dozier
I thought Kyle did an excellent job helping me and he couldn’t be more competent or nice. I noticed how well he did helping other people too.
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July 2023 by Gerry Shea
Milo rocks! Helpful, patient, knows his stuff. Best interaction with Verizon store I’ve had.
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July 2023 by Kurtis Brown
Megan has always gone above and beyond to give me the best service and options, 10/10 would recommend
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July 2023 by Jo West
Best experience with Verizon representative that I've had. Brittani is knowledgeable, friendly, understanding and very helpful. Thank you, Brittani.
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July 2023 by lisa millanes
Libery was very professional, knowledgeable and extremely composed. She handled multiple customers during my experience including some very difficult people on her own as her coworker never showed up for work. She is an asset to your company !!