Victra in Auburn, CA, is a trusted Verizon Authorized Retailer known for its friendly and knowledgeable staff. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories, along with device protection options. Customers appreciate the genuine and helpful service provided by the team, especially staff members like Milo, who is praised for his professionalism and extensive knowledge. Many reviews highlight the store's ability to make the shopping experience simple and painless, with staff taking time to evaluate individual needs and provide straightforward recommendations. Although there was an initial issue with store hours, recent visits have resulted in positive experiences, including quick service and effective solutions for phone repairs. Overall, the store is recognized for its trustworthy and dedicated approach, making it a preferred choice for Verizon customers in the area.
Verizon here in Auburn California fixed my mom's phone in 5 minutes so kind and in a timely manner
April 2026
Absolutely the best Customer service I have had in a very long time ! She went above & beyond explaining each item , what it was for ,etc I'm a 69 year old woman who is not real good with electronic devices!!
March 2026
The staff was professional, helpful, and the woman who assisted me couldn't have been nicer! I am so thankful that Verizon gifted me this awesome phone!
