“The customer service is great. Jinesh was very helpful and the service was quick and efficient. He helped me do my DOJ and FBI Live Scan and answered all of my questions regarding the process. His answers were very informational. When I called ahead to see if they were open, he even gave me directions on how to find the store. I was in and out to do my live scan in about 15 minutes.”
“New store serving the community great and just had a grand opening! ???️ It's a mail and box store that's perfect for both personal and business needs. They also have great quality printing services for banners, clothing, and more.What really impressed me was their shipping experience. They've got all your shipping needs covered, and the staff is so helpful. I shipped an oversized package, and it was a breeze – quick and efficient!The grand opening event was a blast, too. They had prepared free food and drinks, giveaways, and the staff was so friendly. If you're in need of mailbox, printing, or shipping services, definitely check them out.”
“Truly grateful. After some horrible nightmare experiences of having thr previous post fox personnels completely messing up my life. This place is literally life-saving and the staffs are incredibly compassionate and kind. I cannot praise this shop enough. I am so happy that I changed over here. Thank you so much for your good work!!!”
“I am mind blown at the kindness I received today at this Post office. Thank you so much lady for helping me reduce the size of my package to save a few dollars. I’m trying to save for a road trip with my family and have been unfortunate to all of the sudden need car repairs as well as a dental procedure due within weeks of my trip I’ve been trying to save for that I will now have little to bring on the trip since these pressing circumstances are very costly. Every little bit of money helps. Thank you thank you ?”
“I visited in early July of 2024.
There is plenty of parking out front. The business to the very south wasn't open so that allowed even more places to park. I was greeted and helped immediately. I had to complete a live scan. The person that helped me was professional and courteous. The live scan costs about $65 and took less than 15 minutes.
The business wasn't crowded at all, although there was people coming and out to check their mailboxes.
Overall, a positive customer experience and an apparent good place to have a P O Box as well.
5 stars and highly recommended.”
“I went in today and was having a hard time packing my return and an employee oddie was so very helpful went above and beyond to help me so grateful for his help everyone in this store has always been kind and helpful definitely recommend this location ?”
“The employees at this branch are friendly and helpful. They can also manage more than one customer at a time which makes it easier and faster to get things done!”
“This is an amazing UPS store. I needed to ship out some items through UPS and randomly found this place. Generally I do not write a review for a quick 5 minute interaction, but the service was so phenomenal I had to make sure to drop a quick review. Robert was extremely friendly as soon as I entered the store and even helped me with some boxes I had in my car. I've dropped off many packages before at other shipping businesses and the employees will just watch you struggle and hold the door open with your foot while carrying an arm full of boxes into the store... Not this place! I felt like I was VIP or a regular customer. I also had alot of questions from tracking to shipping options and Robert was patient and friendly throughout the entire interaction. I highly recommend this UPS store and will definitely be using them for my services again. Thank you!”
“This location is by far the best UPS location I go to. I constantly ship parts to ans from my home from my company. I rely on this specific store for all of my shipments. They have fair prices, excellent service and a flawless and smooth shipping process. They are exceptionally competent and reliable. Can't recommend this location enough.”
“Amazing i have been going here for over 10 years. Great family owned business. They treat me like family! Great value for the mailbox. I never have to worry if my package is taken.”
“I frequently send my packages thru UPS at Eastland. I am going on 80 years old and I am not computer savvy but a very nice lady named Gabby help me with a problem I was having and I would like to give her a commendation. This is my favorite office in the area.”
“Store is always clean and inviting. Staff is extremely helpful. UPS offers all the services I need such as mail-boxing, fingerprinting, passport help, and notoriety.I tend to always get attitude with the front office staff at USPS (post office) so I stopped doing business with them.”
“Friendly and efficient employees, got what I needed, at a lower price than I expected to pay too.
Had an issue, but came back and got it quickly resolved.
Thanks Jessica!”
“Amazing i have been going here for over 10 years. Great family owned business. They treat me like family! Great value for the mailbox. I never have to worry if my package is taken.”
“I won’t go anywhere else to make my copies. This place is affordable and a 5 min drive from my house. The nice lady at the front desk is always positive and friendly. They let me know about their deals to help save me money! This place helps me save money and greets me with a positiva attitude. I won’t go anywhere else. Thank you PostalAnnex Covina.”
“Exceptional service. Signs for all packages keeping them secure and is able to package and ship any item. Staff is wonderful and always polite. You won't find a better mail service.”
“Great service, fast and friendly, carefully packed the product and secured well. explain all the details for overseas transportation and overall the best shipping service ever experienced. highly recommended”
“This place is great. I've been a customer for 7 years. I have all my business mail delivered here and have never had an issue. Every time I go in for a personal matter or to make an Amazon return, the staff is friendly and no packages have ever been lost. The owner is a good person and on top of his staff. I was shocked to see some of these other reviews here, but I think sometimes people conflate a problem that might be more specifically related to UPS in general with just this specific store, which is sad to see. From my perspective you can confidently do business with this location and have a great experience.”
Open 24 hours
14135 Francisquito Ave, Baldwin Park
Mailbox Centers
“For those of you who like to refill drinking water, this is the best place. The people on guard are also very kind and very friendly. The water doesn't smell, it's clean. I've been a customer for almost 10 years.”
8:30AM - 7PM
1404 N Azusa Ave, Covina
Mailbox Centers
“I had an emergency and needed to print a few pages asap! I’ve never been to this location before and was honestly expecting a hassle and to be here for a long time.. Luckily the worker on shift was very competent and helpful, I told him I would definitely leave a review for all of his help and making my visit a quick and easy one! Thank you again for your help Luis, I will be choosing this establishment in the future due to the convenience of doing business here.”
8:30AM - 7PM
288 Live Oak Ave, Arcadia
Mailbox Centers
“I came to the store at the busy time of day around 5:00 and they were so kind and took Extra Care to help me download my document that I needed to print not knowing a darn thing that I needed to do.Shahid was so patient and helpful with me I truly appreciate the time they took to help me out.”
“I really like this Postal Annex, Sherry helped me, she is really nice and very helpful. She took care of everything with my package in a timely manner. I would recommend this location, it's clean inside and really great customer service. Thank you Sherry for the great customer service”
“It’s so convenient to have my local UPS Store (store #5406) participate in the Amazon online shopping experience. UPS store associates are always attentive and happy to assist on my shipping needs. Thank you!”
9:30AM - 6PM
20651 Golden Springs Dr Ste F, Walnut
Mailbox Centers
“This business was the only place on a Saturday I could find, after several phone calls, that actually had a notary available to offer the service advertised. Besides that, the mother and son that own this business are very kind snd personable. I highly recommend them.”
“Great customer service. Tania and the other employees working today were really helpful and professional. They really go above and beyond to help/satisfy their customers to their best of ability. Definitely recommend this place especially if Tania and the other employees that helped me are there. !! Thank you guys:)”
“I went to this UPS store for one of my returns purchased from Amazon. It was a foldable foam mattress I bought, but we found the firmness did not fit our need. If you bought a mattress before you probably know that it came in a very small package with all air sucked out. But after we opened the package, the mattress gets back to regular size and there is absolutely no way we can put it back into its original packaging.So I brought the entire folded mattress to the store and have them scan the Amazon return code. They asked me if this is the original packaging because it is quite huge. I told them there is no way I can fit it back in because it came really really small. They took a look at inside and was initially hesitate to take it. But eventually took it anyway. Thank you and I am sorry if it caused you guys more issues down the road. Thank you!”
10AM - 5PM
3580 W Temple Ave F, Pomona
Mailbox Centers
“Sonny has always been friendly every time I go in to ship something. He always lets us know if there may be any possible reason for delays such as holidays in the country we're shipping to etc. he'll follow up and let you know when your packages have been delivered. Definitely suggest coming here for your shipping needs!”
“Usually no issues when I have come here, parking is mostly easy, very busy parking lot. Never usually a line. Very clean. Offers printing and shipping services as well as PO Boxes.”
“Each visit to the UPS office is always a pleasant experience thanks to Amy's helpful and friendly demeanor. I genuinely anticipate coming here whenever I need to send or return items, as she provides excellent customer service and remembers each individual. Additionally, the shipping rates offered here are significantly more affordable compared to the post office or other postal annex locations”