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July 2023 by Gabriel Perez
Felt very profiled/rushed couldn’t browse the store without the young lady on my hip then when I would go try to browse the racks near exit she would some how hurry towards the door as if I was going to steal or something I’ve had better experiences in this store with every other associate but employee number 0001269 made me have a bad experience wich led me here to leave a review
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May 2023 by john long
Absolutely the beat clothes and gear available
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April 2023 by Tony Mosley
Excellent shopping experience!! Professional,knowledgeable &friendly staff.Clean store, clean restrooms, all good!!T.Mosley
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March 2023 by John G
Attended one of the free training classes and was told a 20% discount would be applied which it wasn't. Next time I'll just order online instead of providing business to the local store
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January 2023 by Mig’s
Amazing boots, bought some for my security gigs. Loved them so much I bought some for some yard work. Not one piece of sand found on my sock. Easy to shine as well. The clean boots had them for 1.5 years and still going strong. The dirty yard boots had them for approximately 2.5 years.
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January 2023 by Miguel De Leon
Amazing boots, bought some for my security gigs. Loved them so much I bought some for some yard work. Not one piece of sand found on my sock. Easy to shine as well. The clean boots had them for 1.5 years and still going strong. The dirty yard boots had them for approximately 2.5 years.
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December 2022 by CLB
Nice place quality products. Nice people.
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December 2022 by Armando G.
Happen to be up in Bakersfield for the day, and decided to stop by the 5.11 store. I called them first to confirm that they had store location, exclusive patches in stock. Val (I believe) confirmed that they did have plenty of store patches in stock, but because their systems were down, the store was closed. After she probed a little, she discovered that I was only up there for a few hours today, and not from the area. she was kind enough to offer the exclusive patch that she carries on her own backpack to give to me, since she had no means of ringing up a patch for me. When I arrived at the store, everything was closed up, but she was at the door waiting. I ended up trading her an infrared US flag patch for the patch that she was willing to give me off of her own backpack. This kind of customer service goes a long way and I'm super appreciative that 511 has employees like her working for them on the front lines.
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September 2022 by Bounty Hunter (JLCMM2000)
Awesome place!! Great quality....
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January 2022 by J.F. K.
The best quality of work clothes! The attendants are the best, patience and so kind and they're products are so durable, you invest in something with no regrets. 1000000000000% AAAAAAAAAA++++++
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December 2021 by jocelin chavez
Awesome customer service . I didn't get the young lady name but thank you for helping me . Love my new boots
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September 2021 by Mr. Richard
Some serious sewing machines throw that gear together. Friendly staff, happy to support all the OOS duty personnel and EOW IFAKs.
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September 2021 by Will W.
While I do like the products and the store employees are friendly and helpful, 5.11 does NOT offer any type of warranty on any of their gear, equipment or clothing anymore. If it breaks or is defective, too bad for you.
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June 2021 by Joshua Stamper
Awesome store. The district manager that works at the store and the associates are very cool and professional. I've been buying 5.11 items online for the last 5 year so it's great to have a local store where you can try on the apparel. Give there jeans a try, they might be expensive but I challenge you to find a more comfortable and durable pair of jeans.
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March 2021 by Mike C.
Recently few weeks went to buy a good pair of boots cokes to find out I wear the boots more then my shoes and happy to have decided to check out the store it's wonderful I just keep coming back every chance I get for more stuff and the staff is very helpful and friendly I definitely recommend this store to anyone looking for great service