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June 2025 by Tamish Pulappadi
Hannah is the greatest sales representative I have ever dealt with at any store. When Apple next door told me nothing could be done to trade in my phone, Hannah made sure I got a full trade in, and even hooked me up with a case and charger. I would not hesitate to refer everyone to Hannah and AT&T as a result.
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June 2025 by Tara Buentello
Hannah @ the Valley Plaza mall needs a raise and new job title! The Apple Store “helped” me but Hannah saved the day! Thank you for your patience & dedication in making sure I left satisfied
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May 2025 by esmeralda jimenez
Today I went in to get a glass protective put on my phone. Jose was very helpful thank you 🙂
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May 2025 by Ramandeep Kaur
Hannah is very helpful..she is absolutely solve my problem,the way of talking is very good,my experience with her is very good 😊
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May 2025 by B B
Very nice stuff, thank you Hannah I really appreciated you
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May 2025 by paramveer singh
We all agree how at&t sucks but never fails to amuse us and sets a new standard every time one bar higher. Then my friend Sunny said try valley mall at&t Store. Hannah helped us and i was in disbelief that this is an at&t store. She is very professional and detail oriented a very good listener who pays attention to detail. She took it upon herself personally and tried everything to change my prospective about At&t company in general. She is the perfect definition of a hard working honest American who try to make a mark on society or History. Just like Punjabi people. Bravo At&t hire more staff like her. Good Job Hannah.
Thanks
Kind Regards
Paramveer S. Goli
Owner & CEO
MSK Trucking
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May 2025 by Sukhbir Singh
I personally had a very Bad experience with the company At&t coz the people sitting at their top management positions have an I.Q of a premature baby. But then i met the people at the At&t store in valley mall plaza when i bought a restaurant near the mall. This store location has a team of highly skilled efficient and professional staff who are not only very helpful but have a positive problem solving attitude towards any issues being faced by their customers. I would really like to thank their manager Hannah who helped us sort out the issue at our business and provide us with the best deal possible. Thanks
Kind Regards
Sunny Janjua
Managing Director
Star Pizza & Wings
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May 2025 by Chris Rose
Poor service been waiting over and hour and still no help and they are closing in 15 minutes and all employees left
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April 2025 by Roman Bachelier
My family and I were helped by Hannah. Her customer service is second to none! She ensured full transparency which in this day and age is a treasure! We want thank you, Hannah!
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May 2024 by Jennifer Chow
Staffs are friendly and helpful. However I really hope they are more knowledgeable about their own policies. For example knowing that the quote they give out is based on auto pay set ups. He mentions nothing about it which is kinda disappointing.
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April 2024 by Nick Rodriguez
Easy and thank you
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April 2024 by Tenika Curry
I went to the AT&T store to add a line and get a new phone. I bought an iPhone 15 and the representative told me it was a pro max but in actuality it’s a plus. He (Sergio) from the AT&T store inside the Valley Plaza wasn’t informative, whenever I asked a question he gave me a round about answer. He wasn’t focused. He was in a hurry and it was a bad experience.
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March 2024 by Nick Chicani
Hannah was extremely helpful and super professional and knowledgeable!!!!
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February 2024 by DAISY ORTIZ
Came here to do an upgrade and Breanna helped us, has a small issue with the shipping. Came back and Hannah was just spectacular resolving our issue. She was quick, efficient and super helpful. 10/10 will be coming back here for all our att needs.
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January 2024 by Jonathan Martinez
Santiago was incredibly helpful and gave me an amazing service, he was able to resolve issues I’ve been having with customer service over the phone.