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February 2024 by Lenchik _.
I came to this store today to turn in my old phone in order to exchange to the Samsung S24. The associate, named Scott, was very short with me and rude. He told me that I needed to clear my personal info from the phone before I came and fully charge it (which the associate that offered me a trade few days earlier, didn't tell me anything like that), and he is not going to do it for me, and that he won't help me today. Basically, he turned me down. I truly believe that people with zero communication skills should not work at customer service. I will tell everyone I know, all my friends and customers about real BAD SERVICE at AT&T stores. Yelena K.
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February 2024 by Alice Who
Since I had my iPad replaced I have not been able to connect to my cellular data plan.I went to the AT&T store and the Tech saw that my iPad would not connect to wi-fi either.The Tech was able to troubleshoot the problem, resolve it and get the iPad up and running properly again in no time.THANK YOU EVELYN FOR BEING SO AWESOME ?
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February 2024 by Cordelia Owens
Chloe is the absolute BEST!! She answered all my questions. She is friendly, kind, knowledgable and patient. I love her!!! We need more ppl like her. Give her a raise ❤️❤️❤️. She is a keeper!
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February 2024 by Maria Martinez
I was helped by a very knowledgeable young lady. Explained everything and all options. Service was prompt and professional.
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January 2024 by Teena Kelly
Great service! Scott was very patient and walked us through all the different options for the new Galaxy phones. Can't wait to get ours! If you go in, ask for Scott Stewart. He is great!
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January 2024 by ALEX ESTRADA
I was in there last week concerned with an issue of a broken phone. As of the moment I walked in, I was immediately greeted by Scott and was ready to help me. He was very professional, extremely knowledgeable and most of all efficient. He took the time to understand my needs and was able to recommend the best solution with my best interest In mind. I was more than satisfied with his service and expertise.
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January 2024 by Lobo Trojan
Maria the staff member at A T and T store on Coffee Road was very helpful.She calmly cleared up the problem that I had with my mail on my iPhone.
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January 2024 by Loretta Beneby
Scott was great. Very polite and helpful. Great customer service.
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January 2024 by Adam Rodriguez
Good service
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January 2024 by Carmen Garcia
Ben was very great made my process quick and fast. Thank you for the great job!
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January 2024 by Melissa Gibson
Chloe and Liz were amazing and helped with all my needs
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January 2024 by laura salazar
Super friendly and helpful
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January 2024 by Alex Gonzalez
I went in and out and it was nice and smooth. iPhone 15 Pro Max Titanium Blue wasn’t available however, Ben was able to assist in getting it delivered to my home. Great service!
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January 2024 by jeff h
Came to the this store after dealing with AT&T tech support for a week and got everything resolved in less then 1 hour awesome customer service and professionalism
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January 2024 by Denise McCombs
Carter was patient, knowledgeable and a pleasure to work with. He explained everything thoroughly and understandably.
