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November 2023 by Roxann Delamater
Hidden gem. Great car wash for the price
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October 2023 by MIke Payne
Poor experience. First attendant tried to short me my change, then tried to argue. 40-30=10, not 5. Appearance of the facility is neglected. Mold is predominant in the wash area. Trash littered the parking lot. All employees were dressed like thugs. Lobby is also neglected. I'm ashamed to have brought my vehicle here.
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September 2023 by John S.
Unfortunately I don't this this place is going to last much longer. Employees don't seem very motivated....one guy worked on a car for almost two hours....the whole time another customer was waiting for someone to start on his car....palm trees look shabby...fountain not running with moldy water in it....doesn't seem like anyone is supervising the employees.....customer service is poor
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August 2023 by Nicole N.
Great customer service. Greeted by friendly young man that explained the level of services including all the morning specials.Customer loyalty program. Get a card every 5 is a free wash. Great value Morning wash only $6 for cars!! That's a great deal for hand wash. Definitely a bang for your buck :)Definitely coming back.
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July 2023 by Darla A.
My favorite carwash in Town. Always Friendly service. They do a great job on the hand wash. You can pay a small fee for a hand dry. My spot for getting my girl clean and sparkly
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July 2023 by Jake Parnell
Went here straight after installing my new wheels on my car. They directed me into the wash at an angle and not straight. The left rear wheel was scratched when entering the track. They are supposed to have protective covers to help prevent wheel damage. They clearly are not keeping up with the maintenance at this wash. I emailed with photos and called several times. Also leaving voicemails with no response. The one time they answered I explained the situation and the employee told me they are not responsible for the damage. I asked for a manager and he told me to call back. I did call back and no answer still left voicemail with no call back. I would not recommend going back since they feel they are not responsible. Your employee directed me into the wash at an angle and the entry to the track is bare metal. I attached photos of the damage and the track entry that should have some kind of plastic guards like the other washes in town.Response to Owner. I talked to your manager and gave him all my info weeks ago. I also sent emails and voicemails. It happened 5-28-2023 around 5:40pm
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June 2023 by Miguel L
This place usually does a very good job. I always get the works. It is expensive, but worth it most times. This is my proffered car wash place, but this last visit was terrible. The glass was left dirty and the interior wasn't even wiped down.
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June 2023 by Carla Hutcherson
My car doesn't get as clean as it used to here, they took away the air blowers and the vacuums are awful.
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June 2023 by Lisa B.
I arrived at 10:15. It is now 12:16 and they aren't finished. It must have changed hands because everyone that works here walks like turtles and have to run back and forth for supplies! I won't be back my time is too precious!!!
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May 2023 by Dennis Hearron
Terrible service. They are charging for a hand dry now but there wasn’t anyone to dry the car. I spent 45 minutes to do the basic exterior wash. Paid the extra money but was refused a towel dry….absolutely the worst car wash ever. This in my opinion has always been the best car wash in Bakersfield but not today….
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April 2023 by Victoria
Pretty decent for the first time going. The vacuums could use some maintenance to make the suction a bit better but other than that it was decent
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April 2023 by Vickie Fritts
You can't beat a $30 detail. I detest doing the inside. They always do a good job
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April 2023 by Jana S.
I had to give a star to be able to leave a review. Otherwise I would've have left ZERO!! Took my truck through the car was and my shortie antenna was ripped off and scratched my truck down to the metal!! The "Manager" said "Don't worry I can fix it" I sat there for 2 HOURS!!! The screw that holds the antenna was broke in half!! And the antenna was chipped bad!! The "Manager" again said "I can fix it"I asked to fill out an incident report and they come out with a piece of paper and a pen! Meanwhile the "Manager" takes the broken half of the screw out of the antenna holder and tries screwing in the half that was still in the antenna. As I'm writing the incident, he takes a black sharpie and colors in the scratches. I told him I saw him do that and he said "I didn't do that" I said "I saw you pull the sharpie out of your pocket and color the scratches" to that he said "I don't even know sharpie" Seriously?!I called the owner and told him what happened. He said he will order me a new antenna but, nothing about the scratch in my truck. 2 days later he said the antenna was in so, just come and they will put it on for me. So, I go and the same "Manager" comes out with MY antenna NOT a new antenna!! Tries for 30 mins to install the antenna!! All they did was buy a screw, cut the head off and tried to say it was a new antenna!! He wrenched on it so hard it did not fit. I told him that it wasn't a new antenna he said "oh no just a new screw. I painted yours" Then, he drips the antenna NOT one time but, 3 times!!! Which scratched and chipped the antenna!! So, after over 2 weeks the owner calls and says "we have your antenna" I go there today to get it and the "Manager" picks up an AMAZON envelope, pulls out some plastic straw looking piece of junk and says "Here's your new antenna" How are you going to replace a special order antenna with a piece of plastic!! I told him that I do not accept it and won't take it. Then he blames me for not taking the antenna off before I went through the car wash!! STILL NOT ADDRESSING the paint!! I DO NOT RECOMMEND THIS CAR WASH!!! I am so upset that they scratched my truck done to the metal and broke my antenna!!! And try to replace it with some piece of junk!!
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March 2023 by Tripp
By far the best hand wash car wash in town. Not only did they take great care of me and my car they went above and beyond what a regular car wash would do. My sunroof will not close all the way the manager got it to close and he also fixed my key and my remote. If you want your car washed and know that you're going to be taken care of I totally totally suggest you go to the Auto spa Express Wash on knudsen drive Bakersfield, they will definitely be my go-to car wash.....thank you guys awesome job!Services: Vacuuming
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March 2023 by Mattie Lemmons
Dropped my car off to be detailed at 8:00am. I was told it would be ready at 5:00pm. It was not ready at 5:15pm. I asked the manager why it wasn't ready and he told me to ask the worker myself that he didn't know. I told him it's his responsibility as the owner. Then the owner started yelling at me and the guy working on my car. The owner offered to not charge me at all... free detail but demanded that I write down my name, address, phone number, make & model of car. Still waiting for my car to be finished at 5:47pm. I won't be back for another car wash.
