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November 2023 by Angelica
Love this place as an employee and part sales manager I enjoy serving my customers with the best service possible
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October 2023 by Fidel Martinez
The worst service I've ever received from a AutoZone I will not ever come back or recommend anyone to come here.
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July 2023 by Takarra Smith
Very please with the service that I received there. My husband and I are very pleased. I got my battery changed and even though the pieces to my car were hard to work with, he still did the job even in the heat and worked it out with us. Thank you Zach!
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July 2023 by Chris Coryell
Worst customer service I ever seen!!! This store is garbage! We had items to be returned and my girlfriend lost her debit card. Debit has always been the same as cash they said we can have store credit. Another location did the refund no problem.
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July 2023 by Javier miramontes
Great customer service help me out finding the right part even when I didn’t know the exact part number or fitting , best AutoZone in Bakersfield
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June 2023 by shkira rowel
There was a line full of customers and I asked the manager Jennifer was there anyone else who could assist cashier's. She rolled her eyes at me and continued to stand and do nothing. Horrible service
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June 2023 by Johnny Santore-Tovar
I thought a order pick up would be at the front and I would be able to skip the line but Zachary H laughed at me and thought it was funny for me to think that, tell him to laugh himself to sleep with his minimum wage
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May 2023 by Antonio Barreto
Fixed up my old cavalier that i bought for 200 dollars, so yeah I got room to expand, little bit here and there
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March 2023 by Stephen Solano
Went to a location that didn't have the part I needed but the sales associate was kind enough to call another nearby AutoZone and made sure they had the part in stock. This isn't the first time AutoZone has shown exceptional customer service by locating parts for me. Thank you AutoZone staff
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February 2023 by Anthony Tatum
Needed to replace the windshield wiper on my car and had no clue on how to do it or what size I needed but the employees at Auto Zone got right to it gave me all the information I needed to get it done found the right type and size to replace it no problem!! Real good interaction very helpful and friendly. It was raining hard and I could barely see cuz of that broke wiper, glad I came to Auto Zone got all the help I needed to get the job done and make it home safe.
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January 2023 by Joshua Mackey
Dwane is an awesome worker, I think he’s the manager but I’m not sure, he always gives me knowledgeable advice, today I watched gun work alone short handed, kept his cool and got everyone served.
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December 2022 by Wendy Wyatt
I took my battery in here to have them charge it, as they can and when I returned to pick it up they couldn't find it, ... I run 2 batteries in my SUV so I waited until the next morning and asked to get it again this time I know what time exactly I had dropped it off, but still they couldn't find it, ... now2-3 days later, I try again, and they act as though I am in the wrong !!!! So I DO NOT ADVICE using this particular store, now I have to file a report on the store as well as try to contact the supervisor and the corporate managers, because this is a nightmare that I am having to deal with , I don't wish it upon any one else ever, I'm sure some services are ok, but as for my experiences, not a single time has it been fair .. and the workers claim they cannot check their security cameras as I DO know exactly when I brought it in to get it charged. Totally insulting to me and to be honest, I cannot afford another battery as I am homeless and live in my SUV, my trust in this store is forever GONE.
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December 2022 by Keiber Romero
Huge lines the workers don’t help out with questions had to wait 45 minutes to be helped only one person was working registers with a line of 15 people
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November 2022 by Elizabeth Ramirez
My 1st visit at this location , was impressed by how big this store is compared to the others I’ve visited….also fast customer service
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October 2022 by Brandon Shell
I love the rewards program, the employees are very nice. Excellent customer service.
