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September 2023 by Mike Tyning
My fiancé and I purchased a new home that needs new appliances. Being loyal, like most people in Bakersfield, we wanted to support a local business. Went to Bob Johnston’s appliances. We felt great because we were long standing acquaintances with the sales woman . The sales woman and I had made arrangements for her to come by and pull measurements and give us her opinion. Well, she called and canceled due to a FACIAL! ( Not Kidding). We rescheduled for today. Well, she canceled again! That is beyond unprofessional and ridiculous. I certainly would not want someone representing my company that passed on two renovations which would have totaled up $15,000 .
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August 2023 by Mike T.
My fiancé and I purchased a new home that needs new appliances. Being loyal, like most people in Bakersfield, we wanted to support a local business. Went to Bob Johnston's appliances. We felt great because we were long standing acquaintances with the sales woman . The sales woman and I had made arrangements for her to come by and pull measurements and give us her opinion. Well, she called and canceled due to a FACIAL! ( Not Kidding). We rescheduled for today. Well, she canceled again! That is beyond unprofessional and ridiculous. I certainly would not want someone representing my company that passed on two renovations which would have totaled up $15,000 .
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July 2023 by Brenda W.
On 7/20 I called to schedule an appointment for 7/24 because I had that day off and needed a tech to look at my garage refrigerator. Mike told me that he would be at my home in the early afternoon. At 3:00, I called to make sure that he was still coming. The woman who answered the call told me that Mike would not be at my house because he was on a " big install" and that she wasn't aware of my appointment because she had been on vacation and she would call to reschedule.On 7/25, I received a call asking to reschedule on 7/29 (today). Guess what??? No Call, No Show.Apparently this little shop is too important to take care of small jobs. I won't waste any more time on them.
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July 2023 by Nick Edwards
As of right now this place is the worst I've dealt with ever. Some old man came out on the 28th or 29th of June and told me it'd take a week to repair my dishwasher. It's now July 14th at 5:07 pm and haven't heard a word since. I've made two calls and have only been told we'll call you.
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January 2023 by David Hines
In the last 8 years we have purchased a dishwasher, refrigerator, microwave, clothes washer and dryer. Service is great and all appliances work fantastic. Now we're getting a new stove. The only store I'll go to for our appliance needs.
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January 2023 by Maud S.
So disappointed this had been my favorite dealer for 30 years. No response or call after almost two weeks of promises
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March 2022 by Patricia L.
We've used Bob Johnston's Appliances for years. He is the best. Knowledgeable, friendly and reasonable.
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November 2021 by Colleen Engle
Lady that helped us was so kind, store is clean and we got what we needed at a reasonable price
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October 2021 by David Comelli
Bob Johnston's Appliances impresses me ever time I'm in an appliance need.They are interested in helping their customers even when their help doesn't make them money. Recently I called them thinking I was going to need new parts for one of my appliances. However they walked me through some checks and got my appliance back to normal. Something no Big Box store has ever or will ever do for me. Definitely will continue to use them again.
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June 2021 by Kathy H.
I've been shopping here for 38 years Got my first refrigerator an Amana top mount then a side by side and bottom mount The service is the best in town The owner delivers and services everything they sell. You can order whatever you want or if you need a refrigerator today they have it!
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November 2020 by Lauren Quiocho
Such a friendly store I love the quality of appliances they have I'll never purchase from anyone else I recommend everyone to shop here good people great prices . Thank you Kathy ?
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November 2020 by Richard
Easy to deal with, easy to work with, and they even install it for you. How much better can a local business be. Thanks for your service.
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February 2020 by Megan B.
Local, friendly staff, attentive to details, quality products, prices that compete. Thank you! We love our new oven!
