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“Honestly, the best customer Service they’ve been through this journey with my promise ring with now my engagement ring made it super easy for my husband to get my ring as soon as possible. Mariana went beyond and above, helping My fiancé with the whole process of my engagement reading and honestly you need any help I would go to Mariana. And Hands down has been super helpful answers any questions you have and the experience honestly is the best you want a good experience. I would choose those Them no questions that I am super happy to allow Dont Robertos to be part of this journey. Thank you so much, ladies.”
“Great service! They helped us soooo much and were very accommodating! They made the stressful process of getting a quinceañera dress so easy. Highly recommended.”
“Went to get a new watch resized, they were quick and kind, and even set the time and date on my watch for me. Reasonable pricing for a resize. Thank you very much.”
“I was a guest and I'm not very sure if the people who serve are part of the place, a little slow, that's why I only give it 4 stars, so everything is good.”
“I was in on the weekend, i was greeted from the moment we walked into the store. Great customer service! They helped me find the best gift for my mother and sister. While in the process of making my application I was offered coffee and cookies. I love the hospitality of the place. Definitely coming back when looking for another forever gift!”
“Luz is very patient , she takes her time to hear what you’re looking for , and gives you the time to try on as much as you need , Over all nice and fair person, Don’t judge til you give her a try, she has beautiful inventory ! Make sure you make your appointment and knock when you get there , she keeps the door locked”
“Love the staff! The process of finding and securing a gown was smooth and enjoyable. I found my dream dress. The dress came in quickly, and the ladies who helped me try on the gowns and decide what was needed for alterations were great! (Shout out to Rachel).
However, I noticed the alterations weren’t always done correctly. I’d pay for the straps to be fixed, then I’d come in when they say the dress was ready, and the straps definitely were not fixed. Or I spent money on the addition of side panels, but when I went to retrieve my dress, there were no side panels. At this point, I was one week away from the wedding and didn’t want to delay the readiness of my dress, so I took the dress as was. I was assured I would be refunded for the side panels, but I am currently still waiting on that refund. Despite paying for alterations, I ended up having to fix my dress myself on the wedding day. This is no reflection on most of the staff- just whoever does the actual tailoring.
All in all, I would recommend this place to find a great dress, but I would advise you to go elsewhere for alterations.”
Bridal Shops
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Bridal Shops
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Bridal Shops
Bridal Shops
Bridal Shops
“I love the customer service and attention to detail from this store! I bought my CSUB graduation dress from this store, and I was greeted with professionalism and kindness. Mercedes was extremely helpful and made sure my dress fit the way I wanted it. They have great prices and customer service. This is your sign to come buy your dresses from this store.”