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October 2025 by Marcus Watkins
Great customer service highly recommend customers to check them out for rentals
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October 2025 by Ian Fernandez
The staff were accommodating and helped us with choosing the right vehicle we need to use. They are also friendly, and you can tell they know what they are doing. Overall, very professional and would recommend this location for your moving service.
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October 2025 by Ashley Bowers
I rented a utility van today, the representative I worked with was amazing.Teresa was extremely helpful and went above and beyond! She was professional and friendly and that’s not something very common in customer service. I am glad she was the one I worked with! I can’t say enough how pleased I was with her service!
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October 2025 by Shelly Taylor
Easy transition for rentals. Office staff was nice and considerate. I would recommend.
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October 2025 by Kristin Visser
We rented a U-Haul from here and they didn't show up to open the gate the next morning. Very unreliable and nobody to talk to or help you. We still have no clue when they'll be opening the gate so we can return the u-haul. That made us both late to work. Rent from somewhere else
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October 2025 by Gabriel Garcia
Great service. Very fast in and out with the truck. Free candy was a plus
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October 2025 by Coco Cort
Theresa and Ty are so awesome!! Everything went amazing!! We will definitely use them again!!
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October 2025 by Dave Todd
Great service. Very nice people.
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October 2025 by Anna Pruitt
Good morning everyone! Overall, the storage lot itself is great and I really haven’t had any issues with the company, other than the rising prices. I completely understand that costs go up each year given the times we’re in.
I recently spoke with Teresa regarding another increase, as I’m not always the best at checking mail or emails. I simply wanted clarification on whether the price increase was due to the unit rental itself or the renter’s insurance. While she initially explained that prices do go up each year, I asked again because I wasn’t sure if I fully understood the explanation.
When I rephrased my question, I was told, “That’s really good—you’ve been with us 4 years and it’s only gone up twice.” I asked once more for clarification, and at that point, the tone of the conversation shifted. The response I received was, “I’m not sure what you’re not understanding, I’ve already explained it twice. What are you not understanding?”
As a customer, I value patience and clear communication, especially over the phone. I wasn’t upset—I just wanted to be sure I understood. I do have my answer now, but I felt the experience could have been handled with a little more patience.
That said, I want to thank Brimhall Mini Storage for the last 4 years. The facility itself has been great, and I’ve had no other issues.
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October 2025 by John H
Teresa was very helpful and provided excellent service
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October 2025 by Link Vee
Great customer service, kind polite and haste thank you
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October 2025 by Austin Magus
Teresa was so awesome she helped and made easy for us to rent a u haul and get it all done. Thank u
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September 2025 by michelle contreras
Ty was the sweetest, best customer service hands down! Fast service . Super helpful makes everything so easy. Recommend!
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September 2025 by Diana Medrano
Can't say enough on the kindness, friendliness and the best customer service I've received. Both ladies are very friendly & helpful.Teresa really took care of me. They were very helpful. Great location to rent what you need.
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September 2025 by Phelan Jones
Excellent service — very professional and helpful. I was in and out quickly and everything went smoothly.
