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March 2024 by Clint Phillips
Since ive lost my luggage 2 times in 4 months I've gotten to spend a good amount of time at buckle in the last few months.
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December 2023 by Dan Sal
Best clothing store at the mall for guys that love western wear.
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October 2023 by Yolanda Simental
They have all great styles of clothes and sales are great too
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June 2023 by Bug Lover
I don’t go to the mall very often. First time I’ve been into Buckle. Friday afternoon, fairly busy. A salesgirl named Kaitlin helped me. She found just the right style of jeans I was looking for. Got the sizes, so I didn’t have to search. Set my selection of tops & pants aside while I continued to look. She also told me that they offer free hemming on any of their jeans!!! That’s excellent news!!
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May 2023 by Sam jonson Jonson
They have cute clothes however they never have my size . They offer to order but I needed it now
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April 2023 by Anita Najera
I love this store shop here often. Today there was new faces . One woman named Jessica ( key holder ) made my shopping experience awful.. I was looking for help on sales floor and she was busy talking to a guy . Totally ignored customers . She had the worst customer service . It’s too bad when great company’s hire people with no customer service skills .. Don’t think I’ll shop here again !
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April 2023 by kathygillis10
Not as much selection in Jean classic styles as they used to have.
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March 2023 by lawanna dixon
The current staff members are not helpful at all. I’ve purchased many items in the past from staff that were PRESENT! Buckle is pretty pricey, but their clothing and staff interaction speaks for itself. Management, please bring the helpful and energetic personalities back before losing customers in the community.
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October 2022 by Michael Renshaw
Nice store. I bought two hats. They have good customer service.
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August 2022 by Zemmm Daniels
Customer service Needs more Approvement when I went to buy 2 necklaces I felt one of the employees thinking I can’t afford it felt like they were fallowing me they need to be more kind and respectful I came to shop to be more comfortable not because of how I dress or race the buckle needs to train there employees to respect the customers
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August 2022 by Valeria Ramirez
Today I went to Buckle with my brother and we felt pressured to buy clothes because while trying on the clothes a employee kept pressuring us to checkout even though we were inside the dressing room and she saw we were indecisive about the clothing but kept on asking and waited outside the stall for me asking which clothes i wanted so she can open up a register this was a bad experience and i’m not looking forward to return!
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July 2022 by Torrance Carpenter
Customer service was decent compared to my other visits but they seemed busy with customers and incoming applicants.
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July 2022 by Senia R.
Staff is rude and does not acknowledge the customer. Worst customer service ever. Not even a smile or how are you doing today or at least a thank you after the transaction they all look like they hate working there.
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July 2022 by M Campbell
Every time there are major issues just to return something, no one seems to know what they are doing and they take forever and act like you stole the item, even when returning it on a buckle credit card.
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May 2022 by S F.
This used to be my favorite store in the mall I went today and I was disappointed. Walked in and said hello to the sales clerk she looked up at ignored me continued folding the shirts I then continued to look around and she still didn't acknowledge me, when I went to the back end of the store I finally had someone ask if I needed help. They work on commission and although at times they seem pushy the service is why I go back. I won't be returning to our store again.
