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January 2022 by Dolma T.
Worse experience ever with very frustrating customer service. We rent Budget truck to drive from Bay Area to Vegas. With all safety request while we renting this truck it's break down in less then half way. If you ever get in this situation with budget there is no way you can get help in same day. We end up staying in hotel and even now we checked out there is no help. We had been calling the roadside assistance and budget customer service from 2.45pm other day we still didn't get any help. We have truck loaded with all household stuff as moving to Vegas permanently. We won't recommend Budget to no one. There is no help if you rental truck broke down in middle of freeway. We are in area where we not feel safe at all. This is not worth renting
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August 2021 by Edward Martinez
The deep fried ribs.
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February 2021 by Mario Bernabe Torres Bribiesca
(Translated by Google) They are rats that steal by sight and apart they wait several days to charge more than the bill is what happened to me that is why I say it and I have proof of what I am saying(Original)Son unas ratas que roban a ojos vistos y aparte se esperan varios días para cobrar más de la cuenta es lo que me pasó a mi por eso lo digo y tengo pruebas de lo que estoy diciendo
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October 2019 by Rebekah McFadden
Employee doesn't understand how to read a gas tank meter. Company overall of borderline scam, do not rent from here.
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September 2019 by Renee Jones
they are not interested in customer satisfaction. They are not even interested in keeping up their end of the contract. They are rude and unprofessional. They don't service their vehicles regularly, which is dangerous for all customers, but they don't seem to care. I would NOT recommend renting from Budget.
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April 2019 by Cody J.
The worst experience we have ever had with renting a truck. Reservation was made 3 months ago and confirmed for the second time yesterday. Now today we come to pick up and they do not have the equipment we reserved 3 months ago. Not only that, but they have no resolution. Basically just told us "too bad" and left us with no truck or car trailer for our move. Budget does not care about their customers at all. Avoid at all costs.
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May 2017 by Miguel Valdez
Dont rent from this place They dont check their vehicles I rented one yesterday had to take it back Tires were extra bold You cant drive something like that in town Imagine having to go to L A O M G
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September 2016 by Monae Magee
We went to drop off my truck we had rented and they were closed. Mind you we got there an hour before they were suppose to close. There was no answering of the phone or even a drop box. Poor customer service, actually no customer service.
