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December 2023 by Adrian T.
This bank has no regard for the evening/night working class. The ATMs that are there so that people who get off of work after bank hours get the chance to put their money in to pay bills and other utilities but the doors are locked right when the bank closes. I couldn't even imagine how many people had to go out of their way to deposit money for a bill just to find out they couldn't put money in the ATM because the bank is inconsiderate. I now have to go 3 miles out of my way to deposit money on the Ming location.
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November 2023 by Zully Morales
Terrible service should of looked at the reviews before coming here.
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October 2023 by T O A S T
Quick and efficient service. I withdrew from the registrar due to how the money i needed exceeds the limit of the ATM. The one who helped me was quick and concise. They were also professional and friendly.
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August 2023 by Arik Haydn
Condescending is a job requirement apparently. Offered no solution. I hope the government takes Chase to the cleaners for their ties to Epstein.
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July 2023 by Jose Ongpauco, Jr.
ATM doors never open. Second time I could not get in. Can we just have the ATM machines outside?
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July 2023 by Arik
Condescending is a job requirement apparently. Offered no solution. I hope the government takes Chase to the cleaners for their ties to Epstein.
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July 2023 by Bianca Rold
Highly disappointed at the lack of customer service, knowledge and communication. I sadly think it's a local thing because the branch in Oxnard are so friendly, knowledgeable and seem like they actually like their jobs. I'm thinking of closing and trying another local bank, any recommendations out there? It's sad cause I've been there over 20 years and all I see is decline.
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July 2023 by Keven “Michael” Adams
Each and every time I try to go into this location to do anything I am met with pushback and argumentative cashier's. I used the word "cashier" on purpose because that's essentially all they are, as they are not there apparently to help you with any other service that you may need; including doing something as simple as making a deposit.
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July 2023 by Abubaker Ahmadi
Worst branch ever, they close their atm at 5 and you have to drive 15 more miles in order to use a chase atm. Because of them i closed my account with the chase bank
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June 2023 by Jennifer Green
Went to pull money out of my account and was told "we don't keep that kind of cash on hand for just any person". I've been a customer with Chase for a while. I have all of my accounts through them. I'm completely disgusted with the customer service. I am seriously considering changing to another financial institution all together.
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August 2022 by B Zand
What a horrible service you receive here if you receive any service at all. They discriminate customers ….. they made us make an appointment and waited for a week to come in. Once we got here they said Carlos has already pulled in someone else and you need to reschedule. Patterson is the branch manager and refused to help us.
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July 2022 by Sid A
Every time I go before or after hours to use the ATM the card swiper/chip reader to unlock the doors NEVER work.. why even put the ATM inside if not allowing anyone in to use the.. I miss the California Ave location .. this Stockdale location is the worst!
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June 2022 by Sheila Bayes
The employees in this bank branch have always been very kind and helpful when I go into this place to get help.
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March 2022 by Kristie S.
Whelp....guess I'll add my negative review to the many many others here already. Walked in - yeah yeah, I know, but I was unaware I needed an appointment. There were 2 people in line for the teller, no one else in the bank. Asked to open an account. Gentleman walks up to me and informs me I need an appointment. Then GLANCES at his tablet and says his system is down - can't make said appointment. So basically "get out of my bank, we don't want your business". Drove to another Chase bank where I was helped in about 30 seconds and found that I can do what I need online. Avoid this bank at all costs.
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March 2022 by Sean Kim
I never see them get super busy in here but for some reason no one ever answers the phone...
