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March 2024 by lisette marmolejo
Great. Very fast. They have you in and out. Very helpful and kind. Definitely would go back :)
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March 2024 by The Choi-ce
4 women behind the counter and 8 people waiting! No sense of urgency….AT ALL! These women treat people like they are better them and it’s discusting to witness. Only 1 woman knew what she was doing. She was train EVERYONE! On A FRIDAY. We sat for an hour to watch her 2 people…..That’s right 2 people ONLY taken care of in 1 hour. The worst thing I have ever seen!! So disappointing. New to the area and our bank is in Washington state, so just needed to cash and took over and hour! What business allows this? While we waited at the counter from 5:45 the woman who was trying was explaining hours and everything about the business including other locations and stopped the process with us to ask the other co-workers questions like hours of operation and other info. The woman that was helping us continues to take her time! Very long and drawn out! Very unnecessary. So long!!
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March 2024 by Ili Sol
Always have 2 or more employees and only 1 is helping customers’‚ poor work flow plus they take too long. Customers should be the priority instead of making calls
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March 2024 by Diamond Hayden
Mandy was a very big help she assisted me with check cashing and provided me with amazing customer service!
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March 2024 by Maria Lupercio
These ladies are the best Brianna @ Mandy the best customer service anyone can ask for.
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December 2023 by Bianca Veisaida Borrero
I did apply for a loan on online website of Check Into Cash. Everything is almost as same as Advance America. They are so flexible on payday due if you are not able to pay on due. Fast waiting line. So hard to find a parking lot. They of course strict on other paperworks.
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December 2023 by Jessica Madera
Thid place is extremely slow. Only a few people and they take forever each and every time I've been there. They take a very long time with each customer. And the computer system is slow and outdated. Still printing every single paper.the staff is friendly and nice. But very slow. And now there are no chairs to even sit. Waiting 1.5 -2 hours just to be helped is ridiculous. When only 5 customers are inside the building. Having an injury where I can't stand for long periods of time makes this very inconvenient.
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October 2023 by Eric Villegas
Horrible horrible experience 1st time here and probably last because of KARINA she violated my privacy by going through my phone pictures which wasn’t even in the policy. I called customer service she thought I was scamming with a check even after she called the company and they verified the check after I asked what else do you need? She said I have to go through your phone pictures to make sure you didn’t take a picture of the check I got a potential lawsuit in my hands and I’m she wasn’t right for violating my privacy
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February 2023 by calvin Biggs
Professional fast friendly #1
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January 2023 by jmtang626
The employee's we're professional and courteous even though I had injuries from not being able to stand for too long. They took care of my loan in a patiently manner and I offered all the paperwork that was necessary for them to quickly process a Payday loan, and quick it was! Thank you Check Into Cash for the payday emergency loan. Will recommend!
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January 2023 by Kim Tollison
I went there to receive a Western Union that was for $4000. I was told they were low on funds and could give $1000 cash and put the rest on a Green Dot card. The card charges $1 per transaction but I could take it to my bank and have them pull it off and have only the one transaction fee. I was declined three times I tried to get my money off the card except when it was at the Check into cash store but the fee was $21.44 for $1000. I had to use the card to pay bills until it was at $0 then closed the card. I find it hard to believe that a check cashing place that also does Western Union low on funds. I believe they do this so that they can get a fee from the Green Dot. I will never go back.
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December 2022 by William “ScottyD”
Don't ever cash a 10,000 dollar check here that's forsure. they will give you the hardest time and it will take about 3 hours for them to verify everything. Then they will give you a money order which means you have to go to another check into cash place and it takes 3 more hours. Don't suggest this place for checks that big. Better off going to a bank.
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October 2022 by Alexis R.
This place took an hour to cash my check and they made me write down three references with their names and where they lived. Marlene Then asked to call my phone to verify it's my phone and i said it was in car.They made me go get phone and once verified said they had to wait five minutes for supervisors approval and instead of waiting the five minutes takes next customer and takes twenty minutes.My car is still running with my girlfriend in it wasting gas no check should take one hour to cash if you were dirt person here.Really wish i can give this place 0 stars.The girl talks so much i basicallly know her life story she's literally talking to the lady about christmas and kids right in front of me. Now she's barely calling supervisor twenty minutes later this is horrible.Also said she didn't verify my references and made me find three new references and tell her where they lived after already wai.
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June 2022 by Lisa H.
Now I see why the experience I had was so crappy! I won't be wasting my time here anymore either! My husband and I have tried multiple times to get a payday loan from these people and they are constantly coming up with all the reasons under the sun not to do so! Literally wasting our whole day with nothing getting done! Usually they can make accommodations and understand if you have the money that should be all that matters and why does it matter really if we only have one cellphone number really? It was for the both of us so one or another would answer!! I think she's just a picky Betty type!! I wouldn't suggest this place unless you wanna waste your whole day doing a whole bunch of nothing which we don't have time for!! Thanks for nothing lady! Also, the only reason I even gave 2 stars was because the first time they helped us they cashed a check and that was okay service but doesn't make up for the big mistake we suffered through trying to get a payday loan only to get turned away!! You could have said no from the get go and I would have respected that you respected my time!! Never again and if you're smart, you will just go elsewhere from the get go!!
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June 2022 by Prisila F.
I HATE going to this place, the only reason I HAVE to go is to make payments but I have never experienced such bad customer service. These women are rude and when I went in to just ask one simple question, there were THREE women helping ONE person, I asked if they had western union today and they all looked at me and ignored me. It was literally a yes or no question do that I don't waste my time standing in line, because before their western union would be down and instead of waiting in line and wasting time, I could've left to another location. I usually go here because it's the closest one from where I live and considering gas prices are high right now, I go here but they literally have the worst customer service I have ever experienced. Very rude and have nasty attitudes. I rather I refer or tell you to go to another loan place cause they don't deserve any kind of business here.