Costco Tire Center is known for offering the best prices and excellent customer service. Customers often recommend calling ahead to schedule an appointment, as the shop tends to be busy. The staff, including managers like Jimmy in Bakersfield, are praised for their courtesy, helpfulness, and positive attitude, making the tire purchasing experience smooth and enjoyable. Many customers appreciate the friendly service, noting that employees are always smiling and willing to assist, which stands out in today's customer service landscape. However, some reviews mention minor issues such as missing or loose parts after tire installation, like missing bolts or stem covers, but these do not overshadow the overall positive experience. Besides tire services, Costco is also appreciated for its convenient location and competitive gas prices, which are often the best in California, making it a popular stop for shopping and refueling. Despite the busy environment, shoppers find the store well-stocked, clean, and easy to navigate, even during crowded times. Customers enjoy the abundant free samples, which add to the pleasant shopping experience, and appreciate the helpful staff who make navigating the store easier, especially when in a hurry or dealing with long lines. Overall, Costco Tire Center and the larger Costco store provide reliable service, fair prices, and friendly assistance, making it a preferred choice for tire purchases and everyday shopping needs.
Great tire deals, as expected from Costco. Very slow tire service. Made a 10AM appointment over 2 weeks ago; very little progress by noon. I was their first customer of the day. Can’t wait until I come back to check the wheel bolt torques in 25 miles. smh
May 2023
Always the best prices and customer service. Be sure to call ahead and schedule an appointment because they are always very busy.
May 2023
Always the best prices and customer service. Be sure to call ahead and schedule an appointment because they are always very busy.
