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August 2023 by Andrew Hawley
I wait…. And wait… and wait. No one here. I have an appointment. And I wait and wait…
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May 2023 by Tim Miller
Always the best prices and customer service. Be sure to call ahead and schedule an appointment because they are always very busy.
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May 2023 by Kristi T.
Tire rotation...2-1/2 hours . That's way too long. Went shopping tried to burn as much time as possible but the food we had that was warm turned cold & the frozen food was almost defrosted. They kept starting on my car then walking away & doing something else. There would be one tire off. Then 20 minutes later another tire would be off. My car kept being pushed back while other cars were being completed and leaving. Showed up at 5:30 it's now 8:00 and my car was the last one finished. A tire rotation, that's it no problems, just rotate the tires!
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April 2023 by G W.
I've always had a good experience with Costco but purchasing my tires in the tire shop was an even better experience. Jimmy the tire shop manager in Bakersfield, CA was excellent. Jimmy and Eddie helped me every step of the way. They were very courteous and extremely helpful. I will continue to purchase my tires from Costcos as long as Jimmy and Eddie are around. Thank you guys for a wonderful experience. Customer service these days are in the toilet but not Costcos Tire Shop In Bakersfield, CA. They are the best!
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April 2023 by Benjamín Fajardo
I was supposed to receive a call from them and never did. Call them a day later and they didn’t even pick up. Horrible service.
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March 2023 by Olegario Sotelo
Bought 4 new tires after being installed I got home to clean my wheels and one of the cover bolts was missing as shown in picture and some where not fastened all the way.and missing stem cover.
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March 2023 by Todd P.
A big Costco shopper. Spent the night in Bakersfield and decided to get gas. The price per gallon was the best I've seen in California. The wait in line wasn't too bad. Keep the cheap gas flowing!
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March 2023 by David Hall
Great price on a new set of tires. Service was absolutely horrendous though. Dropped my truck off for an appointment at 10am. Called 12 times throughout the day to get an update on when it would be done but they never answered a single call. Finally after almost 7 hours of waiting, we drove down to check on it and there it is, sitting in front of the busy costco UNLOCKED for who knows how many hours. Extremely disappointed in their lack of customer service and security of my vehicle. Luckily nothing was stolen that I have noticed so far but I would rather spend a little extra at a business that has ANY communication with its customers and cares about the security of their vehicles than come back here again.
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January 2023 by Leonard W.
Was given a tough task, go to Costco on Saturday parking was a challenge, found a spot by the tire shop (not bad). There was a line getting in, not a good sign but I didn't need a cart so I slipped in fast. I startedmy route to the frozen food section for the jalapeño poppers bypassing a couple free tasty samples, picked up my poppers headed to the next isle for Cottage cheese one last stop for carb smart tortillas. Store was crowded with shoppers, well stocked and clean as usual. I was headed for the check out in record time when my phone rang it was my wife (OH NO) I had to answer shes the one who sent me in the first place. Blueberry's she had to have BLUEBERRIES. I reversed course and headed for the fresh produce cold box. I passed a few more delicious free samples I resisted the temptations to stop. Arrived at the cold box and found freshly stocked beautiful Blueberry's right in front no problem. So I'm headed back to the front of store passing more tantalizing free samples my hands are full I couldn't stop even for the pecan clusters. As I got closer to the check out I could see the lines of shoppers with full carts. I only had 4 items and no cart, I needed HELP just then I made eye contact with a cheerful worker who was getting ready to open she waved me over it was like the Red Sea opening for me in a sea of shoppers and full carts. My polite fun checker smiled and said "you were lucky"I agreed, thanked them and headed for the exit, showed my receipt to the pleasant door clerk and made my getaway. Every employee I encountered had a smile and was a pleasure as always. I got soaked heading back to my truck from our much needed rain but made it home before the 49er kickoff.
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October 2022 by Cali A.
Service: great! Easy to return items when you have your reciept. Check out staff is pretty nice for most of my visits. Most of the time I find great deals here. You just need to have the time to browse all their aisles. You're certain to find a good deal. Worth paying the membership for this club since you will save money for most items you need. This club is usually not as busy during the hours of 1pm to 3pm on weekdays.
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October 2022 by Redonna M.
EVERYTIME I comeHere to get gas some a****** barrels over the concrete barrier thru the trees and cuts everyone off they need to fix this issue
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September 2022 by AVSR VLZ
Great prices, but inempt people who have no sense of respect for peoples time, zero customer service skills, (David) and don't remember the other guys name, complete lack of communication, not even an apology for waisting peoples time, an embarrassment for Costco,
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July 2022 by Florita A.
OGAS STATION ONLY:This is a busy Costco. Getting gas "pulling"a trailer was a challenge. Tight getting out of gas pump
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July 2022 by Bry A.
Great service Pharmacy staff is always friendly! I definitely love shopping here at Costco
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July 2022 by Pruthviraj Z.
kanchana was rude no customer service cashier asked her for help and she seen us and walked away like she dont wanna deal with us and we get call from costco for our bulk requirement when we reached there she encounter us with like ohh you said you will be here in morning we dont have to no customer service i was big fan of costco service till day but now i need to start shopping from different location.
