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January 2025 by Gabby Soto
Please update your hours. I wasted my time coming here. It's 11:46 am and store says it's open at 11. I looked through the doors and saw a water bottle sitting on the desk showing someone was there. This is unprofessional get your hours updated this was Saturday at 11:46 am 01/18/25
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August 2024 by Rudy Lsx
Store says it's opened at 11am & it's 11:30am still not opened??
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July 2024 by Cristal Aguilar
Went in Today to try and switch over from my current service I was helped by a guy named Armando I guess he was on lunch or something because he tried to help me as he was eating changed my mind on being helped by this individual not professional at all.
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July 2023 by Diana Johnson
Helpful ladies !
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July 2023 by Jennifer Cervantes
Great service?
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May 2023 by Ruth A REED
Vanessa was so helpful! She took care of our problem in record time. She is a gem!
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May 2023 by Ruthann REED
Vanessa was so helpful! She took care of our problem in record time. She is a gem!
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March 2023 by Bruno Pimentel
Very welcoming when you walk into the store, they made sure I was satisfied with my service and new phone.
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September 2022 by Rich L.
Went by the cricket location on Panama to see about switching over to cricket. Upon arrival there was a sign in the door that said be back in 15 minutes. Waited 20 minutes. Nobody ever showed up, I left ,the next day was in the same shopping center and decided to stop back in to check for new services .. and was unpleasantly told that I must have a mask to enter the store. By this time most medical facility's don't require masks to enter because of new Covid guidelines that are no longer a requirement. Came to the conclusion that this store does not want new customers and it's obviously an inconvenience for their employees to assist with information on products (lazy) so they just refer to the bad copy of mask signage on the front door to get them out of assisting clients or my case potential client. To the store manger if your store is underperforming take a close look at your staff this could be a good place to start.
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August 2022 by Mark Mrk
Not good at reception, busy on the phone bad post It's a loss for the business, not taking care of the customer A worker who cares about the customer should be placed I do not recommend this place
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June 2022 by Rie Rodriguez
Amazing service! Vania was the best and helped through a difficult transaction. Thank you so very much
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May 2022 by Matilde Garcia
Vania and Jennifer helped me 2 of the times I went in. Their customer service is awesome.. told them about a little issue I had before going in the 3rd time and that was resolved. Thank you so much ladies!!!
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February 2022 by Guillermo Arellano
Came in with my family on Thursday evening to switch companies from ATT & metro, the girl working was Zaira she was extremely helpful greeted us the moment we walked in & most of all super patient took her time and most of all great attitude ; helped me get everything I needed and answered my questions ……. Made a great choice switching over to Cricket !!!? overall great experience
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February 2022 by Vincent Lopez
Vania was very friendly, patient and informative. I will be back for future mobile phone needs.
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December 2021 by Mike Yale
Would give no stars if I could. Came in tonight at 7 pm store closes at 730. We walked in planning on purchasing a new family plan. The girl working didn't even acknowledge or greet us. She was helping another customer so we patiently waited for her to finish. Stepped outside as she finished with customer. We saw her finally ring out the customer. So as we proceeded to walk up to her for help. It was exactly 730 I understand it was time to close, but had been there for almost 30 mins prior. We explained that to her and she said I don't care. We are closed, pulled door shut and locked it. Asked her for her name to make complaint with management. She ignored me then walked to the back of store.
