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October 2024 by Kam Iyer
They were all very helpful!
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August 2024 by Shantika Monique
This seems to be one of the least important CVS stores in town and you can tell. Its surrounding area is trashy, the inside is not as fresh and maintained or stocked as you’d expect, and the pharmacy itself is a headache to get ahold of to get anything accomplished. Made me want to transfer my entire family’s prescriptions to another pharmacy. On the other hand, it’s a convenient location, and most of the staff are pretty polite.
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April 2024 by Donnie Boe
Don't come here! Unless you want ridiculous excuses and delays or holds or out of product (you can try back on monday) was what I was told and thats 5 days from now! Showing VERY little regard or concern for their customer is going through. If you get pain meds you'll have to come back again at least once, mine is usually 3 times EVERYTIME I get refills. This USED to be a decent pharmacy now they are NOT helpful, NOT concerned and NOT in any hurry to help you find out when you can expect to receive your medications. Now they NOT gonna have as many customers as their customer service clearly shows how much they care about that! The manager of this place must be on vacation for the last 2 years or so allegedly... and here it is Monday and they are still out of my medicine, in order to get my medicine from another cvs who is in stock i would have to transfer my scripts to that store and get a new prescription from my Dr and I am also told even though my prescription has been sent to them they will not automatically fill it when the medicine comes in. They cant tell me when to expect my medicine. If I complain then I am labeled a drug seeker and i think it would be an appropriate question to ask how long itll be until i get my meds and why dont they order enough in the first place. They never used to run out. Guess Ill ask regional...
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August 2023 by Rosa M.
Is a little small so it does not have a lot of selections.
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June 2023 by Thomas Douglass
The store is clean, but the area all around the store is filthy, withtrash & unwashed every where. The bums are there always.Not good.
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April 2023 by High-King S.
Just bad service. I place an order for a machine to help monitor my health three days ago, being told to call in each day to see if they receive it. After waiting three days, I am now being told that I actually have to place the order with a medical supply store, which they will order and reach out to me. So they wasted three days just because they couldn't I form me of this earlier. Mind you, this is for a device to monitor my health and wellbeing which was prescribed by my doctor...
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January 2023 by Joel A
Pharmacy staff decided to close down midday and let customers wait. No reason was given. Atleast 5 staff were behind the counter but ignored the customers that were waiting.
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November 2022 by Theo B.
Now I go to the CVS on Mount Vernon to go pick up prescription now that's the first time I've ever heard of a major pharmacy close in the middle of the day for lunch even though it's a half hour from 12:30 to 1:00 that's the dumbest thing I've ever heard I need to make sure I don't get another prescription field at that particular pharmacy
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October 2022 by John M.
Love cvs pharmacy nice pharmacy in the united States of America love their products nice one
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January 2022 by Steven H.
The CVS on Mt Vernon and Columbus ave is always crazy. Cant even get out of your car before someone is bumming for change at your car window. Parking lot is always a mess with a ton of trash. Looks like CVS sends out memos to the homeless that they can stay in their parking lot because there are a ton of them. I was waiting in the pharmacy drive through and a guy riding a bike almost passed out on heroin with the syringe still in his arm rode right in it to the front of my car. Today tried to make an appointment for a booster for Covid. Got a confirmation for 4 PM and I was good. 30 minutes later got a message that CVS canceled my appointment and to reschedule. So I did for the 4:00 PM and got a confirmation again and then got a cancellation notice from CVS again. Called CVS pharmacy on Mt Vernon And follow the prompts for Covid scheduling and got someone that could not even understand English and said I called the Covid CVS hotline. and hung up on me when I ask him to repeat himself because I couldn't understand what he said. I called the pharmacy number and followed prompts to speak with somebody directly in the pharmacy. On hold for 34 minutes. Told the phar tech that I scheduled the appointment which was confirmed and then immediately canceled by CVS multiple times and text said to reschedule. Asked what was going on. Tech said It was canceled because they do not have to booster in stock and to call another CVS. It would have been nice if the text said they do not have it in stock and not to call back to reschedule. Oh also had to go there a couple days ago inside the store which I hate to get my sons chemo medication and somebody at the door said we're closed come back in an hour our system is down. After arguing with him about people already in there shopping he finally opened the door and said fine come in. This place is crazy
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October 2021 by Dana G.
This use to be a great place to get prescriptions. Now it is a place to go to get ignored and to wait in line until someone decides to ask what you want. I was there to pick up a Rx and waited an hour. I finally just walked out. I will be using a different pharmacy from now on.
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October 2021 by Tarah P.
I've been a CVS customer for years. I've found their pharmacies convenient and easily accessible for the most part. My last two visits have been absolutely horrible and I will be switching pharmacies.This last visit, I was picking up medication for my 18 month old daughter. I thought I would use their convenient drive thru option because I'm currently 9 months pregnant and walking through the store is tough, especially after you just spent 3 hrs at urgent care with a sick toddler. I pulled up to the window after a short 5-10 minute wait and gave my information. The tech told me I needed to come inside to give my insurance information, mind you, my insurance has not changed since my daughter was born. Great....I waddled myself back to the pharmacy counter at the back of the store and presented my card. A different tech then proceeded to tell me that they already had my insurance info and the card wasn't needed. So I was asked to walk in here for nothing? They then tell me that the two generic prescriptions I'm picking up are rather expensive, over $100 WITH my insurance. I ask to see the pre-coverage price and it's exactly the same as the price they are charging. So my insurance isn't covering these incredibly common, generic antibiotics through your pharmacy?? I've never had that happen before.Another tech goes to check me out and tells me they can discount the medications since there's no insurance coverage, which they ultimately did not do anyway. They also asked me more than once if I wanted to decline the medication. Do I not want the antibiotics my child needs?? Do they think that's an option because of their pricing model??I don't appreciate being given the run around. Anyone who's ever had to deal with a sick child knows how exhausting and frustrating it can be without other people making the process more difficult. I feel like this pharmacy does not care about the customers, or try to do what they can to make things easier for people. They literally made my day more difficult just because they didn't properly check their records, nor did they advocate for my rx coverage and did nothing to help me with the cost of medications that would have been less than $20 at another pharmacy with generic drug pricing. In retrospect, I should have taken the prescription to another pharmacy, but I just wanted to help my child feel better as soon as I could. I will absolutely not be returning here in the future.
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July 2021 by Diana M.
The rating is for the pharmacy and if they would have 0 stars I'd put 0. Second time going here to get our sons prescription and they had my husband waiting for the prescription for 40 mins and when he asked they told him give us another 5-10 mins when he went back again they said they didn't have it to come back another day!!! This is horrible service top it off the first time the also made him wait forever and told him they lost it to wait longer this is ridiculous. Get better employees cvs and a better system!
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May 2021 by Gustavo L.
This CVS is horrible, I'm seriously thinking of transferring all my prescriptions to a private pharmacy. There is a chola looking lady who is the rudest person there. I will literally wait for someone else to help me if not, I'll come at a different time. The store itself looks like it's going out of business with half stocked merchandise. It is just a sad looking place. VERY DISSATISFIED CUSTOMER. rite aide down the street is no better by the way.
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May 2021 by Jamie M.
Worst CVS I've ever been to, rudest cashiers. If you can avoid going to this location, AVOID IT!!! Literally ruined my day, I was so respectful to them just to be treated like s****
