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October 2023 by Stacy Waller
I would go 5 stars but the increased rental cost in the last few years has gone up dramatically. I may go somewhere else but we enjoy how close our Barn Storage unit is. Went from $200 to $237 which is an extra $444 a year. Thats a bit steep.
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August 2023 by Mando Man
Office hours and online hours are bogus they don’t actually open until 8. Lady at the desk is super rude!
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August 2023 by Haydee Sperling
Chuck is awesome! Great helpful service :)
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June 2023 by Prayer Team
Derrel's Mini Storage is first class. Excellent communication, great value, clean facilities that are well cared for. Very happy with the service provided. Great value!
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May 2023 by Martha Jordan
Started out that Kim remembered me when I was calling for a barn to rent she was extremely pleasant on the phone but had nothing available at that time. It’s been over a month now and she called me telling me she had a barn that was available if I was still interested. I went down to rent the unit and you would have thought we’d been friends for years. She was so pleasant to talk to and helped me tremendously on getting the unit. She’s definitely a people person and has excellent communication skills. The facility was clean and very reasonable to rent.
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May 2023 by Michael Ortega
The space we were renting was very difficult to back in our 5th wheel when they added more storage units. The staff was very helpful in finding us a more suitable space to park. I can actually park without the assistance of my wife now which cuts out the frustration and time it takes to park. We are very pleased!
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May 2023 by Veronica Kenison-Munoz
The staff were very nice and helpful during my tour of the facility.
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February 2023 by Samantha C.
I have only had my unit for 1 month I set up auto payment and I called to make sure they got my payment ( since I was told it was due on 2/1/23) I was then told by the lady that answered the phone that she could barely hear me so I checked my phone all seemed good. She then yells at me twice to tell me auto payments come out on the 5th. I asked why she was yelling at me and she said well I can barely hear you, I then told her sorry thats not my fault. After her being rude I asked for her name and she didnt want to tell me I asked her 5 times and then she finally told it was KIM. I asked to talk to a manager and she said she was the manager. I then asked for corporates number and she said it super fast and told me she would be letting her GM know about me. I feel like she is a problem at this facility after reading other reviews, oh and still wont know if they got my payment till the 5th apparently even though I was told to pay on the 1st, also have it on my signed contract to pay the 1st of the month. If I could give 0 stars I would. I have no problem paying my bills and I dont deserve to be yelled at because she cant hear me. This person is bad for the business since she doesnt know how to talk to customers at all. You would think she would be happy people are calling wanting to pay for their stuff.
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January 2023 by Samuel Armendarez
The store just great customer money first of the year but at least my items are safe better be
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January 2023 by Prodigirl Home
Was given excellent service! Rep was super courteous and helpful
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January 2023 by Jan Kenney
I have been renting a mid sized unit for two years and having the extra storage has been very helpful. We have had no problems with break-ins or access to our unit. The units go up in price each year but I lay annually to received a little discount.
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January 2023 by lexi s
The front office was amazing. They were able to get me a unit to rent when i walked in, the size i needed & was in & out in a timely manner.
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January 2023 by Kim Spaulding
We’ve been renting from them since September of 2020, and they’ve been really nice and the facility is very clean and secure.
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October 2022 by Terri Mathews
Wonderful customer service. Friendly and inviting, we chose to store our trailer and after touring the facility. We have made the right choice.
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September 2022 by Steve Shelton
Staff were extremely helpful and professional. Will definitely recommend to friends.
