-
November 2023 by Kristin Lin
Can't stand the manager at this location every time I go in there for a return she has to give me a hard time and the lady they have working the register doesn't know anything at all she has to keep going back and asking her manager everytime and half the time they don't even have what I'm looking for the shelves are always empty I never stopped and I never know what kind of shipments they're getting in none of that or when their next shipment will be smh
-
September 2023 by Devannee Gutierrez
Irma at the cashier is very rude, is on her phone while customers are waiting for her to pay. Apparently she gets paid to be on her phone rather than check out customers. And not even friendly.
-
July 2023 by Marissa R.
So raggedy! Placed an online order Friday night for Saturday pickup at 10am. First email stated running behind. Then @11am I get a "your order has been cancelled" email. I go to the store to be told if we don't get to the order the system will cancel it. Meanwhile, the amount is pending out of my account and they say I can't use the coupons because it still shows they were used so they may not go through. Horrible experience and service! All they worry about is who's stealing from the store and no loyalty to paying customers. Get it together!
-
January 2023 by Jil “Jilzy” Pels
Nice selection. The store was clean. Line moved quickly.
-
January 2023 by Jil Pels (Sunshine)
Nice selection. The store was clean. Line moved quickly.
-
November 2022 by Elisa R.
Super weird they act like customers are thief's do not appreciate their customer service at all
-
August 2022 by Linda Kaidan
Dollar General Herkimer NY probably has most things you need to accommodate both expected and unexpected guests. Some of today's highlights include washable bathmats and area rugs. Beach towels are wonderfully colorful and are awesomely priced. I love to use these as bath towels. There is also a respectable collection of staple frozen foods.
-
February 2022 by Jonathan zukowski
Was harassed here by the employees and treated horribly when I was going to pay for my items and you can't even call the number for the store they need to update this and their employees as well as management especially night manager you are NEVER supposed to put hands on any customers for no reason and pat down and search my wife because we were in sweats and a t shirt. Literally just profiled us because of how we looked even though we had cash and my wallet. I had plenty of money and was on my way to the register. Horrible customer service. Sure the prices are great but I rather go to a different store then deal with this again
-
November 2021 by Carlos Hernandez
Good service and they actually have really cool things
-
August 2021 by Sarah S
I cannot even begin to tell you how good this Dollar General is. The store is pretty standard and well stocked but the people. Oh. My. Gosh. The people. The employees here went above and beyond to help me. Korie(I hope I spelled that correctly) and Sal were the two who helped me and they were amazing. Seriously, if you need help and they're available, ask them. They are patient, kind, and incredibly understanding. Definitely the best customer service I've found in a LONG time. Thank you so much to you two and all the employees there!
-
May 2021 by Victoria Rodriguez
Waited in line with 3 items for 20 mins or more.. only one register open. It said busy around this time.. but no other register's open... I will not come back to this one. Also I will not recommend this particular store to anyone in the future.
-
May 2021 by Rory Thomas
Great prices Great staff
-
April 2021 by Black Rabbit
Friendly staff, organized shelves. Easy, convenient shopping
-
March 2021 by Augustine Rodriguez
Great place in. Stine and white lane never been there fast place in and out
-
February 2021 by Cynthia Solis
The staff is always nice and helpful.