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September 2024 by Michele Rodriguez
They do great body work but when it comes to under the hood ... No bueno
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June 2024 by Mark Watson
Great service treated me well would recommend car repair and collision at this location
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May 2024 by Angela Toliver
Rosedale Collision Center is one of the worse places to get your car repaired. My tire popped on my 2021 Jaguar XF, and it caused me to hit the curve. No, dent, no scratches to the car itself, just front passenger rim damage and the front-end on the passenger side slipped. Prior to excepting the insurance claim to complete the repairs Daren Lyles was informed that my car was a 2021 Jaguar. Daren Lyles took it amongst himself to remove parts off my car with the intention to fix it without notifying myself or my insurance company that he was not Jaguar Certified nor was anyone else that did auto body repairs at their company. Due to Daren Lyles not being Jaguar Certified he found it difficult to buy the necessary parts needed to repair my car and incapable of being able to complete the repairs. At that time is when Daren Lyles began searching for other Jaguar Certified Auto Body shops with an attempt to have them complete the repairs, he was legally unable to do. Due to Daren Lyles not finding any Jaguar Certified Auto Body shop that would accept the responsibility to complete the repairs after he had already taken my car apart Daren Lyles reported to my insurance company that my car should be considered a total loss and totaled my car out. Each time I tried to contact Daren in an attempt to get answers regarding my car he was rude and unprofessional. Never wanting to thoroughly explain the issue and not taking fault for him not disclosing pertinent information. Rosedale Collision Center even had the audacity to require me to pay the $1000.00 insurance deductible even though the rears were incomplete. Due to Daren’s huge neglect, it has caused me thousands of dollars to find another car. Having to make a down payment and lose the amount that I had already paid into my car was a big setback. When I went to remove my belonging from my car, Daren was mean even asking why I wanted certain belongings, rushing me on as if I was an inconvenience to him, even explaining that he did not want me to sign for the release of my car to the insurance company, and that a verbal agreement would suffice. When I insisted otherwise, he stormed out of the auto body shop to his office and had me wait until he decided to re-address me. Please everyone prior to taking your car to Daren Lyles or Rosedale Collision Center research the company it’s not worth the hassle.
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April 2024 by Reed Madden
I just wanted to express how easy they made the entire transaction. I was able to drop off my rental with them as well. My Silverado came out looking brand new when they were done. When I called back for proof of work 2 years later, they were able to send me the repairs made to my vehicle so that I could dispute a CARFAX discrepancy. Thank You for your good work and being on top of the little things, like paperwork.
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March 2024 by Shayne Smith
Place is awesomeness!!! Got My V wagon dialed in!
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January 2024 by Cayetano Urias
This place I've gone to twice first time service wasn't the best but they did the job adequately. This second time I've been waiting close to 4 months to get my vehicle back from them. I've called several times and not gotten a phone call back and more importantly the few times I am being told that I'm going to get a call back I still don't get a call back. If you can go to another shop I would greatly implore that you look for another option.
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January 2024 by Leslie Gutierrez
I love this place I am very happy with the outcome. My car looks brand new everyone is nice and they did a really good job. I 💯 recommend this place I promise u will not be disappointed.
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January 2024 by Chino Salazar
Excellent service and great job
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January 2024 by Apolonio Garcia
Take to long to repair the car over two months when they said it ready I expected my self front light didn't work so they Keep it. For Another four days
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September 2023 by Sakura Blossom
This shop does really bad work. If you have a nice car do yourself a huge favor and take it to a reputable place, not here.
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May 2023 by Chad M.
Great Experience here. Reasonable price for repair and had my car back to me the next day. The repairs looked like new. Highly recommend. Thank you Joe and your team!
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March 2023 by Aleka B.
My catalytic converter on my tundra was stolen on late feb of last year, so i decided to take it to Elite Collision to file a claim with my insurance.. was told it would be 6 to 8 months for the Catalytic to come in due to it being on backorder... was called in october that the catalytic was in, so planned to take it in to Joe, well that morning, the other catalytic was stolen... so ended up leaving the truck with Joe till they can be installed.... Well the second catalytic became available in January, so Joe and his crew installed it, called us and we picked it up... well when we picked it up, we were told the check engine light was going to be on due to codes that were coming on... he said it looks like the fuel cap.... Well we asked for a Repair Order stating what codes they were, and come to find out, they were all due to the Catalytic Converters being stolen... so we took the truck to another place to jave the Diagnosis done and they said its a bad o2, so we had that warranted... now there were still some codes coming up, Joe from Elite decided to throw his hands up and gave up on trying to help us with this claim... so we took it back to the shop that did the diag and turns out the ECM was bad, the wiring harness, and the fuel lines were cut... all were repaired at about 7k to the repair shop...So in conclusion to this headache, do your research on the shops you take your vehicle to... it will save you time and patience... i do not recommend this shop.... 1 year and finally my truck is back to normal!!!
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January 2023 by Alma C.
I am a very satisfied customer.. very professional staff and they were about their word. The guy said my car would be done by a certain time and it actually was!!! They left my Camaro like brand new!!! Thank you Elite collision center!!!
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January 2023 by Kern Racing
Took over 2 and a half months to fix my rear bumper on my Kia. Unacceptable , will never go again . They try and scam you
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January 2023 by Charles Mood
Great work. My car looks brand new again. These guys know their stuff. Good customer service. Beyond satisfied. I highly recommend.
