-
September 2023 by chepa lagunas
Good service, good staff, very friendly, I love it, I would give them 10 ⭐️
-
August 2023 by Beth Redeker
Cameron was so professional and made our pickup truck rental experience the best! He was so knowledgeable and his communication skills are a rarity!
-
June 2023 by Arturo Navarro
Really great customer service not only when I picked up the truck but also at drop off these employees and managers take customer service to a new level. I will definitely rent a truck from here again and refer friends and family.
-
June 2023 by Jon Bradshaw
Local Manager indicated that they would CREDIT the BAD Tire expenses - $280.00 (l had to pay) to my bill but charges are more for this month ($2200.00 vs $2136.75 as previous months) CROOKED BAKERSFIELD, CA OFFICE!!!
-
April 2023 by Myles Vincent
I recently rented a commercial truck from this company and I have to say, I was thoroughly impressed with their service. Cammeron and his staff were friendly, knowledgeable, and they made the rental process quick and easy. The truck was clean and well-maintained, and I had no issues during my rental period.One thing that really stood out to me was the company's commitment to safety. They provided me with all the necessary information and equipment to ensure that my rental experience was safe and stress-free. Overall, I had a fantastic experience renting from this company and I would highly recommend them to anyone in need of a commercial truck rental. Thank you Cammeron and your team for your excellent service!
-
September 2021 by Oswaldo Martinez
My dad and I have been coming to this location for almost a year. Bailey is very helpful and kind! Every time we come to Rent a vehicle it's clean and ready to go. I highly recommend Enterprise! We will continue to come. Awesome Customer service!!!-Oswaldo Martinez
-
May 2021 by Lindsay Bachman
Horrible customer service. Horrible.Only truck rental in town and would have driven another 500 miles to avoid such trashy professionalism.Drove 5 hours to pick up a van, and the woman at first would not take cash, then she would not take debit, then I tried to reuse my credit card and it would not let me use it. I had my grandmother 78 years of age come and use her card and they would not let her use debit unless she drove the van. I forgot my card at home 300+ miles away, and 4 hours later they say they cannot let me rent a van yet I had plenty of cash on hand, even offerred to givr them $1000 in cash. They say no so I leave and call to ask to just pick up the van I had reserved for 3 days the next morning. The manager said she already rented it out. So in the time she spent making my life hell, she also had time to book out the van to someone else. I do not reccomend this business to anyone, further if you plan on seeing any value coming from their "nation renoun" management training program think again. The only thing this bimbo knew how to do was wear some heels and a dress that was way too short. She would not quote or show policy, and even after I called another enterprise to ask them if there was any way to get around it she argued with them, adiment about ensuring she remained right rather than helpful. Her claim was that she had been there for 14 yearsWell, if you're in a janky town like Bakersfield, there is no pride in any of that statement. Will be reporting this incident to corporate seeing as I drove 5 hours to pick up a van I was promised only to have them book it out to someone else the next day after I was told I would be able to run my card the following morning.Horrible customer service. Horrible company. Clearly their money is being wasted on boosting people's egos with training trips rather than money spent on finding effective training methods. Asked for an owner name and she gave the big owner name of all Enterprises saying she reported straight to them and noone else. Unlikely.
-
May 2021 by Things For You Cosas Para Ti
My dad and I have been coming to this location for almost a year. Bailey is very helpful and kind! Every time we come to Rent a vehicle it's clean and ready to go. I highly recommend Enterprise! We will continue to come. Awesome Customer service!!!-Oswaldo Martinez
-
May 2021 by C J
They always have the right vehicle for my needs.
-
December 2020 by Mark M.
Gave me a car that smelled like cigarettes. Then wouldn't drive me home when I returned it and offered me a utility truck instead of one of the other vehicles. Total s*** service.
-
September 2020 by Michae W.
If I could give this location zero stars then I would give them zero minus...I recently rented with them and after I returned the car it took them literally 2 weeks rather than 2 days that they told me! It didn't have anything to do with my banking! Then the black girl and dude that works there customer service is at a all time in unhigh! They don't clean their cars properly & their both highly rude, if u don't like your job then why go go to work!!??!! Never again will I ever visit nor recommend ANYONE to do business with this location!
-
September 2020 by RV Jones Sr.
love their service always friendly never have any problems with any of the cars that I rent this excellent service in vehicles
-
August 2019 by Василь Цимбалістий
(Translated by Google) Cool place(Original)Круте місце
-
August 2019 by ВаÑиль ЦимбаліÑтий
(Translated by Google) Cool place
-
August 2019 by Joel S.
Elizabeth and her staff have been very helpful for our business, we use their service about once per week including long term rentals and receive great pricing and service. Only rental car company we will use here locally, highly recommend
