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February 2024 by Livingston Delahaye
Blake was very helpful and efficient. I guess he saw the confused look on my face and provided excellent customer service immediately. I really appreciate him.
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February 2024 by Anselmo Arellano
Said we could finished taping and packing up our box to ship, and then they rudely make us get out.
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October 2023 by Ensley Davis
I had prints done of my artwork here and they turned out fabulous. I get pretty overwhelmed by anything involving technology but, BLAKE. Blake, was so friendly and helpful; he answered all my questions and walked me through picking the sizing, paper type etc. I will definitely be doing more prints here.
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October 2023 by Andrea Contreras
This FedEx print & ship center is supposed to close at 8pm. Not only do they turn off the open sign 10-15 minutes earlier, but I literally watched one employee turn people away when it was not 8pm yet. This isn't a family owned business that can close at the employees discretion, this is a FedEx franchise, it should stay open and allow customers to come in until it closes at 8pm. 100% unacceptable & I hope someone on the top does something about it.
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October 2023 by Sera
Phenomenal service from David, they helped me resolve the CashApp payment issue with their self serve kiosk, and reprinted my resume in the right format and margins after it didn't come out correctly the first time because I'm a klutz. I've come here in the past to ship things and the service has always been prompt, thoughtful, and courteous.
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July 2023 by Michael T.
Horrible. I went in to get help with a small international shipment. The manager actually assisted me in filling out the paperwork. The package was supposed to be delivered on June 6. On July 5 it is still in a FedEx facility and I have just found out it is being returned to me because they need a power of attorney to deliver the mail. Unbelievable. Not only that, but they also don't know when I will get my package back, won't let me start a claim because they know it is in their warehouse, and won't refund my money. Horrible customer service.
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March 2023 by Darryl B.
In the past this FedEx location was known as Kinko's Print Shop. This was the place that anyone and everyone would come to for their printing needs. It is refreshing to see that FedEx has carried on the legacy of Kinko's by providing the same level of quality service and reliability that Bakersfield residents have enjoyed for decades.
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February 2023 by Lucia M.
Me encanta este lugar tengo que cruzar toda la ciudad pero igual voy por que no he encontrado un lugar como este , siempre son amables y siempre resuelven mis preguntas, con un magnífico servicio 100% lo recomiendo
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December 2022 by Raymond R.
Arrived after 40 mile drive to print 4 sheets from my phone. "You have 10 minutes. Go over there.". A web site. Lights are going out. No reply code from wherever. "Come back tomorrow.". NO. No service, no love. AMF!
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November 2022 by Lily G.
I must say if you want your packages to be delivered and on time FEDEX is the route I've experience way to many times using the postal service my package being stolen. Now FEDEX EVERY DELIVERY HAVE MADE IT TO ITS DESTINATION!!!
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September 2022 by Kimberley Dillard aka Wright
We went there today to have some Funeral Cards printed for my cousins Celebration of Life this Friday. Regina L was amazing. She was very kind to us. She had a lot of helpful suggestions regarding the cards we wanted printed. She printed us some samples. Her customer service was top notch. She went above and beyond for us and was amazing!!! We will definitely be back again.
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August 2022 by Yessica Najarro
Really friendly staff! They are constantly multitasking and moving as quickly as they can.
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July 2022 by Neph Flix
Malaysia have great service we appreciate your help.
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July 2022 by Lisa Arambula
The lady in the front desk was very rude seems like I was bothering her with customer service questions
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June 2022 by Leslie B.
I have used this fed ex several times over the last couple years and every time ends with frustration. The employees don't acknowledge your existence or try to help. I ended up helping another customer because she couldn't get anyones attention after SEVERAL minutes of waiting.
