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January 2024 by Troy Collins
Does not open when it's supposed to be open
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January 2024 by Luis Arias
Great customer service!!
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January 2024 by Eric P
Been waiting for a very long time and there is a sign that says they left at 4:50pm, been here since 3pm and no one has showed up. This has been the worst experience. Employee is inside waiting for 5pm for the store to close. Very upsetting!!!!
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January 2024 by Victor Gonzalez
Waited for 1.5 hours and said be back no one’s there must of left home very upsetting have people waiting
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November 2023 by Jay Llanes
Store hours say open till 9pm I’m her 5:20 pm and the stores closed with a piece of paper up that says 45 minutes and nothing else on it, great management
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August 2023 by Edgar M.
Just recently bought a ps5 thanks the Christon he was extremely helpful and was very pleasant. I would recommend to come due to customer service, have good one Chris.
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July 2023 by Daniel Castillo
Wrist freaken experience in my hole life in bakersfield have I had. With no body around I asked the cashier to bring out 3 ebt of pokemon for my daughter (that saved her money to buy an ebt) so she can pick it her self. Would bring me 2 then wouldn't bring me down the one I asked. What kind of customer service is that.
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July 2023 by G R
Sad state of GameStop, nothing worth returning to see.
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May 2023 by Mike Ryan
As a dad I love the info all the sales people have. They will walk you thru everything you need to do and get
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January 2023 by Dominick Durkin
Herson was awesome! I left my original headset back home and I came here to buy a new one and fell in love with the RIG 800 pro headset. Super light, love the sound, especially playing MWII. Highly recommend this gamestop.
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January 2023 by Sarah Marie
Went in for a Trade-In for some Switch Lites and everyone was super helpful, had great customer service, and overall just very chill. Thank you!
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December 2022 by Mark Payan
The cashier was very observant on all the customers and helpful to me. For what I needed for Christmas and was gone
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October 2022 by Kenneth Turner
The man who was working a whole store by himself (09/19/2022 at 7:07pm) is probably the best GameStop employee I have ever shopped with. I have never before met an employee who seems so enthusiastic with his work as this employee was. He is a hard working individual who gives his full attention to his customers. He was dealing with a full store, answering phones, and just going above and beyond in his work. I can not stress enough just how amazing of an employee this man is. I left the store happier then when I came in. Had a broken remote I needed to replace and this awesome dude made sure I got one in even better condition then i thought I would get. If I have to go to a GameStop anytime soon, it will definitely be this one, even if it’s not the closest one to me. This man needs an immediate promotion or raise. Although with his worth ethic I’m sure he’s already at the very highest position / wage possible at a store. If he’s not, you’re messing up GameStop higher ups. Bruh I can not stress enough how good of an employee he is. Like a one man army running a whole store himself. Dudes awesome. After writing this I read the receipt, the name of this amazing employee I believe is Chrston. Thanks Christon, my last experience at GameStop years ago wasn’t the best, but this has given me faith in at least this one store.
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June 2022 by James Wright Sr
Very helpful staff as always
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March 2022 by daniel orozco
Expensive but they have everything you need
