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March 2024 by Russell Beck
Wow, this place is great --- especially the Parts Manager Gary Stewart. I came in "hoping" to find a part for my 1965 International Harvester Scout 80. Gary overheard my conversation with the parts counter person, and Gary said (off the top of his head, yeah no computer), " he needs a 468438 and there is one in the back room on isle so and so......". and the parts counter person retrieved the part and it WAS THE PERFECT PART I NEEDED!! There has to be something great said about a business that hires, and maintains, people that have knowledge beyond what the computer knows and are willing to help those customers with unique/odd parts requests. I call the knowledge that Gary Stewart has "Gray Hair Knowledge" and any organization that still has staff like that is worth their weight in gold, well at least in my book. I wish I could give them $1,000's of dollars worth of business, but I most likely won't for my Scout 80 project, but it is nice to know that there is a business that still cares about the "little-guy" and that still employs knowledgeable employees!!
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February 2024 by Russell B.
Wow, this place is great --- especially the Parts Manager Gary Stewart. I came in "hoping" to find a part for my 1965 International Harvester Scout 80. Gary overheard my conversation with the parts counter person, and Gary said (off the top of his head, yeah no computer), " he needs a 468438 and there is one in the back room on isle so and so......". and the parts counter person retrieved the part and it WAS THE PERFECT PART I NEEDED!! There has to be something great said about a business that hires, and maintains, people that have knowledge beyond what the computer knows and are willing to help those customers with unique/odd parts requests. I call the knowledge that Gary Stewart has "Gray Hair Knowledge" and any organization that still has staff like that is worth their weight in gold, well at least in my book. I wish I could give them $1,000's of dollars worth of business, but I most likely won't for my Scout 80 project, but it is nice to know that there is a business that still cares about the "little-guy" and that still employs knowledgeable employees!!
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February 2024 by Trucker Brylar
K C and Chad are awesome quick and efficient in service great people and great service
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February 2024 by MINERVA GONZALEZ
Helpful and friendly.
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December 2023 by Michael J. Gauthier
This place is fantastic "Old School Way" I called Brett Hallum service manager he put me in the shop and Chino and Colton not only fixed my truck and trailer they washed all my wheels and back end of my trailer, they take "PRIDE" in there work, I was back on the road with in a few hours. I recommend this repair shop to everyone, I will use them again. Thank all of you at Gibbs Truck Center ?
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November 2023 by Jarred Cleaver
Very professional and great service. Always take care of us with no issues.
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September 2023 by Mo Jo
Larry, Bethany, the staff, and the parts guys couldn't be any nicer. I dare you to go in there and not walk out with new friends. Larry and his staff will do their best to help anyway they can!
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July 2023 by Lazy Dog Adventures O Ya
The Gibbs Experiance has been Great.I have been in for hard to find parts and the parts department is outstanding and most of the time they had the part in stock.The service department is Amazing... that team of the service writers, the warranty person and the shop manager all are open, honest, and communicate with me so dang well. Just from the customer service side they will continue to have my business. They do care about my needs and they show it. The work that the shop has done. BOOM! its been Fast turn around times to help keep my equipment on the road.
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July 2023 by Tyler Wanamaker
Great service department to work with. Casie and Chad are very responsive and happy to help anytime I call about one of my trucks. Brett, the service manager, helped me build a relationship with him and his staff that makes fixing trucks a breeze. Thanks for being so awesome to work with!
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July 2023 by Jordan Semple
Very good and dependable shop. Everyone I have spoken with has been very friendly and eager to help. Chad and Cassie are some of the best in the business. We appreciate all they do for us.
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July 2023 by Robby Robinson
I have been dealing with Gibbs for many years, the last few times I have called for service I have been dealing with Chad Dawson and let me tell you that Chad does an incredible job for my extensive fleet of vehicles, Chad does what he says he is friendly and very knowledgeable when it comes to anything related to his job or International parts & Service. If anyone reads this review trust me Chad will not disappoint you. Thank you Mr. Chad Dawson!!!!
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July 2023 by Tyler Welch
Very quick with repairs, Casie and chad are always super helpful and detailed when giving me any updates on my trucks
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July 2023 by Jake Horton
They understand how to click the reply all button when I send them an email.
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July 2023 by Matthew S.
Gibbs International Trucks is the leader when it comes to service for our rental trucks. They get us right in and out with fixing the issues the first time. There service department is second to none.
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May 2023 by Shelley H.
Gibbs has been a pleasure working with while our truck needed a new motor . Customer service was awesome in the service department. Brett and his team kept us updated every few days . I highly recommend Gibbs International here in Bakersfield. Sincerely, Hudson Tile & Granite
