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February 2024 by Daniel Myers
Room was very spacious.
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February 2024 by Robert Finn
Rooms are worn and not very clean. The carpet needs to be replaced and microwave doesnt work properly. Just not what you expect from the Hampton.
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February 2024 by David Cross
The Rates could be adjusted with others in immediate area it's starting to show it's age or for better terms (WEAR) carpets are stained up pretty good was in a couple of rooms during stay both had what looked like dead skin or some white powder around base boards beds for better terms are WORN OUT Breakfast is just nasty same premade food as 8 years agoStaff is friendly but it's just not as nice as it once was site says No pets allowed but some on the 4th floor had a barking small dog ?
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January 2024 by Tim Hoeffliger
Friendly staff, comfortable clean rooms. Close to freeway but only fast food close
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January 2024 by Chris Cook
The hotel room I had #313 was disgusting to say the least. The hotel staff was completely unhelpful and rude. They refused a manager to speak to. I called Expedia and they refused a refund. The sheets were dirty, the bed box was nasty and I have attached a photo. The room smelled like smoke and it is a non-smoking hotel. The bathroom had urine and stains on the floor. The ceiling was stained. I called for multiple days trying to get a manager and finally had to call the corporate number to get help and a refund. I have stayed at many Hampton properties nationwide and this is by far the worst in cleanliness and staff ability.
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January 2024 by Big Dodge
The front desk was no help whatsoever and our room was awful it had a disgusting mattress that was completely stained, the room and floors were stained also, the bathroom was also horrible the ceiling had urine and on the floor was hair and stained bathroom glass absolutely disgusting.
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November 2023 by Brent Moore
Staff was offensive and made check in difficult due to assumptions that I may be committing credit card fraud, despite my status as a Hilton Honor Diamond Member.Rooms: Clean
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November 2023 by Sharon Nixon
Great stay. Food was much better than other Hamptons. Service was excellent.
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November 2023 by bryan blackburn
clean and
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November 2023 by Chris Ross
Room was great however, breakfast wasn’t very good. The eggs had a sweet taste and the oatmeal tasted stale.
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November 2023 by Ash Ross
Room was great however, breakfast wasn’t very good. The eggs had a sweet taste and the oatmeal tasted stale.
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October 2023 by Anthony Grassi
Great
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October 2023 by Janelle Williams
The experience overall was less than desirable. The hotel appeared to be clean at first but once I tried to use the shower I discovered it wasn’t cleaned properly. The front desk receptionist actually come up to check this out and moved us to a different room. However the TV was not working and this shower had hair on the wall of the shower of the 2nd room. She apologized and said she would be speaking to the manager of housekeeping asap. The location was close to freeway but it’s a toss up on the rooms and cleanliness. That’s a must especially for the rates. I will never stay at this location again and yes I am a valued Hilton rewards member.
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October 2023 by Lysa Wilson
I called a few days before to ask about EV charging. I was told they are available at the hotel, so I booked a night on a road trip. When we arrived I was told they’d been broken for over a week. Not cool. Bakersfield has no Tesla superchargers which is surprising for the size. The ones listed online as Bakersfield aren’t IN the city, they are near I-5. The hotel facilities were fine, but the front desk should know this since it’s listed as an amenity of the hotel.
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October 2023 by linda argo
I made a reservation at 10:30 am for one night. My car broke down which meant I could not be there. I called at 12:30 pm to cancel and was informed that full payment would be charged to my credit card. I was NOT informed at the time of my booking of this ridiculous cancellation policy. I will never book with this hotel again..
