H&R Block offers professional tax services to help customers with their tax needs and maximize refunds. Customers can visit local offices, like in Bakersfield, or use the Digital Drop-Off service to work with tax professionals from home. The staff is described as professional, helpful, and willing to answer questions. Offices are cleaned and disinfected after each appointment, with safety measures like social distancing in place. Many customers appreciate the quick service, with some being in and out in about an hour. While the service is praised for its professionalism and helpfulness, some find it to be expensive. Overall, H&R Block provides reliable and convenient tax assistance with a focus on customer safety and satisfaction.
It was so fun and professional coming here and getting help from Kenneth Myers. I strongly recommend whoever comes there to ask for him!!! Thanks so much for helping and assisting!!
February 2026
I would like to commend the exceptional service I received from Conception Valdez of H&R Block in preparing my taxes. Her expertise in identifying all applicable tax breaks is truly remarkable. In my assessment, she possesses a comprehensive understanding of tax regulations, enabling her to secure a substantial tax refund.
February 2026
We take our taxes to H&R BLOCK every year! We have had the pleasure of Senior Tax Analyst, Connie (Concepcion) Valdez doing our taxes!! She is extremely knowledgeable, competent, while delivering excellent customer service !!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
