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July 2023 by Tennessee R.
Super nice staff! I had a bad experience at Claire's and went here right after to get what I wanted and they were very understanding and helpful! I would go back for any piercing and they have cute items to purchase as well!
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November 2021 by Diana C
I felt so uncomfortable was just trying to get a few lives for Halloween and it was me and two parties of lighter people they were welcomed and offered the buy 3 get 3 free I was not . I checked out and no reminder I heard everyone else get offered this offer and be reminded of it . The color of my skin being a bit darker shouldn’t have mattered but I suppose .
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March 2020 by Alfredo Marquez
My daughter love this store
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November 2019 by Kiana Elliott
Bought earrings and they bent out of shape the first time I put them in. Poor quality for a high price and I'm not able to return them unless I had an allergic reaction. They only allow exchanges and I dont want a different item for the same quality.
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October 2019 by Sonia N.
Owner/management from this store was very rude did not assist us in anyway they did not speak to us and kept looking directly at us my toddler and I i do not recommend this store I've heard many comments regarding their customer service now I had the chance to experience it. I do not recommend.
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August 2019 by Arturo Ortiz
Alondra was great. Patient, super helpful, and very nice.
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June 2019 by Michael Prows
good selection of everything
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May 2019 by Sally Lucero
Manager was working, and was very polite, and helpful. Store is very neat and organized.
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May 2019 by Sherrie Woolsey
Got gloves here for church
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March 2019 by Amanda Aragon
I went to icing about 2weeks ago. Valerie has the best attitude and customer service. She did my 1st cartilage piercing and was very quick. I went back a week later and Michelle was working. Michelle was also very friendly. Seems like the team at icing is pretty great at customer service. Will be back soon.
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March 2019 by Nicholas Soto
They did my sister in laws ear piercing quick, great pricing!
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December 2018 by Cynamon L.
Yeah they have cute things but their service is TRASH. 100% do not recommend i would rather be stranded in the middle of the ocean then go there again
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October 2018 by Dayean Rios
We visited the store three times because they had an amazing sale going on. And the cashier noticed us and recognized as two from the previous visit and she was very helpful and nice. Their customer service is great.
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October 2018 by Erica Alfaro
The worst costumer service. They are supposed to offer ear piercing services but the 3 times I have tried they always say they are not able to do it.
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September 2018 by Chase Schoonover
Not really my thing