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February 2024 by Jeannett Maker
Excellent!
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February 2024 by Hades
Love that they have a large variety of fabrics here. I only hate the wait time to get fabrics cut by the individual cutting the fabrics for you. They’re too talkative with the other customers and I was waiting in line for 30 minutes for my turn and I was literally next in line. Fabric cutter needs to speed up the process and stop the chitchat to assist other customers who are on the go. And the other issue I have with this store is that there’s a homeless lady who’s loitering in the store and follows the customers around.
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February 2024 by Kendra Blount
Iv been going here for years the lady’s are nice and helpful. The problem is, sometimes they charge me double charge me or a few months later take random money out of my account for online orders that have been paid and competed months later. I don’t do online orders anymore. I went there today in person and it was the only place Iv been today and not even 2 hours later I got a fraud alert saying someone was trying to buy touch prepaid I didn’t even know what that was I had to look it up so now I won’t be using my card at the store anymore only cash
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January 2024 by Ally G
Stopped by to shop around, from out of state during the holidays. One of your associates at the fabric cutting center was extremely rude. We asked a few questions and they couldn’t be bothered. They treated us like were stupid. Maybe a little kindness or just plain manners need to be taught.
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January 2024 by Selena L.
very intimidating environment due to a rude and unhelpful employee (Rayna). She made the whole experience cold and I was genuinely surprised how someone could think to treat a customer like that.
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December 2023 by Jess “Jesse” Gonzalez
Great place for the entrepreneur. Thank you JOANN.
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November 2023 by Carl Bowman (DBTwiddler)
Update October 2023: Now you can ask for a key to the restroom at the fabric cutting table.Update July 2022: they recently closed the restrooms to the public. And I bring my wife here to shop almost on a weekly basis, have been for close to 20 years. And now they closed the restrooms! ...Don't know about you but, that is VERY annoying! Especially for someone my age.Original post:The staff is friendly and accommodating. They always have some sort of sale going on. So you have to check back often. The facility is clean. The air conditioning works very well, which in Bakersfield, it is a must. It's nice to have a Joann's here. I recommend it. ALWAYS check their web site for coupons...
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November 2023 by Juan Luis
Diy project materials, and fabric
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October 2023 by Sarah Rooffener
The bathrooms have been not working for weeks. Just a note for all the older ladies who can't hold it well.Otherwise the store is clean and has what I need in stock and seasonal things I love, and didn't know I needed.
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May 2023 by Christina Ay
Hadn't been here in years, but there are a lot of fabrics to pick from. I had an easy visit.
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April 2023 by Marie Ruiz
Older lady at the front cash register this afternoon was incredibly stand offish and kind of passively rude. I needed to pick up two different orders, she gave me one and when I went back to tell her there was another she shrugged her shoulders and didn’t bother to even look until I asked her to look a second time after calling the person who places the order. She looked in her system and was so annoyed doing it, muttering under her breath the entire time. I ended up going to the fabric department where this very sweet woman helped me find my order. Don’t know why my two orders where in two different departments but the second gal was very quick to want to help me.What I found odd was she was only passively rude to me. The other people she helped she seemed pleasantly cheerful.
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April 2023 by Karyn R.
Honestly I would give this place 5 stars based on customer service alone, but I had to dock one star because their inventory was love and the prices are so outrageously high. But I do have to say all the staff was super helpful the ladies back in the fabric section and Dora at check out. I really needed to purchase something only Joanna had and it was very expensive, I did NOT mention the price at all I was just resigned to that fact that that was the price I had to pay. Dora just out of the blue mentioned I could save money if I took a second to get a coupon online. I walked out a satisfied customer
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April 2023 by Sami M.
My friend and I came in today with a specific order and was helped by Carrie. She was a delight and provided us with customer service that went above and beyond for our complicated order. We felt lucky to have had her after seeing the vastly different customer service that was given by another associate. Thank you Carrie, you rock and made our project even more exciting and easy to complete!
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February 2023 by Tanya Barling
Store was lacking on shelf's looked for the items I needed and did not have for a craft store I would say it's only good for fabric supplies not a lot of other craft items . Michaels or hobbies lobby has more choices . I won't go back for my crafting needs .
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February 2023 by diana lara
Super friendly staff and generally always have everything you need for crafts and projects definitely my Go-To
